diff --git a/locales/ca_ES.po b/locales/ca_ES.po
index d1aba7f8..ac7bc55a 100644
--- a/locales/ca_ES.po
+++ b/locales/ca_ES.po
@@ -8,7 +8,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-04-10 01:18+0000\n"
+"POT-Creation-Date: 2026-08-18 00:32+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
 "Last-Translator: Nuria Costa <nuria.costa@uvic.cat>, 2025-2026\n"
 "Language-Team: Catalan (Spain) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/ca_ES/)\n"
@@ -18,26 +18,6 @@ msgstr ""
 "Language: ca_ES\n"
 "Plural-Forms: nplurals=2; plural=(n != 1);\n"
 
-#: templates/user.html.twig hook.php:627 hook.php:646
-msgid "Bypass filtering on the groups assignment"
-msgstr "Evita el filtre a l'assignació de grups"
-
-#: templates/group_group.html.twig
-msgid "List of groups to escalate"
-msgstr "Llista de grups a escalar"
-
-#: templates/escalade_form.html.twig
-msgid "Escalate ticket"
-msgstr "Escala el tiquet"
-
-#: templates/escalade_form.html.twig
-msgid "Comment"
-msgstr "Comentari"
-
-#: templates/escalade_form.html.twig
-msgid "Assign me as an observer"
-msgstr "Assigna'm com a observador/a"
-
 #: templates/config.html.twig
 msgid "Group assignment"
 msgstr "Assignació de grup"
@@ -130,115 +110,135 @@ msgstr "connector. Aquesta última té prioritat"
 msgid "Display delete button"
 msgstr "Mostra el botó d'eliminació"
 
-#: public/js/cloneandlink_ticket.js.php:40
-msgid "Clone and link"
-msgstr "Clona i enllaça"
+#: templates/group_group.html.twig
+msgid "List of groups to escalate"
+msgstr "Llista de grups a escalar"
 
-#: setup.php:174 inc/user.class.php:167 inc/group_group.class.php:61
-msgid "Escalation"
-msgstr "Escalar"
+#: templates/user.html.twig hook.php:643 hook.php:662
+msgid "Bypass filtering on the groups assignment"
+msgstr "Evita el filtre a l'assignació de grups"
+
+#: templates/escalade_form.html.twig
+msgid "Escalate ticket"
+msgstr "Escala el tiquet"
+
+#: templates/escalade_form.html.twig
+msgid "Comment"
+msgstr "Comentari"
+
+#: templates/escalade_form.html.twig
+msgid "Assign me as an observer"
+msgstr "Assigna'm com a observador/a"
 
-#: hook.php:581
+#: hook.php:597
 msgid "Group concerned by the escalation"
 msgstr "Grup responsable per l'escalat"
 
-#: hook.php:599
+#: hook.php:615
 msgid "Number of escalations"
 msgstr "Nombre d'escalats"
 
-#: hook.php:613
+#: hook.php:629
 msgid "Number of escalations between two groups"
 msgstr "Nombre d'escalats entre grups"
 
-#: inc/history.class.php:192
-msgid "Reassign the ticket to group"
-msgstr "Reassigna el tiquet al grup"
+#: public/js/cloneandlink_ticket.js.php:40
+msgid "Clone and link"
+msgstr "Clona i enllaça"
 
-#: inc/history.class.php:236
-msgid "full assignation history"
-msgstr "historial complet d'assignació"
+#: setup.php:175 inc/user.class.php:167 inc/group_group.class.php:61
+msgid "Escalation"
+msgstr "Escalar"
 
-#: inc/history.class.php:239
-msgid "View full history"
-msgstr "Veure tot l'historial"
+#: inc/notification.class.php:83
+msgid "Requester user of the ticket"
+msgstr "Sol·licitant del tiquet"
 
-#: inc/history.class.php:294
-msgid "Tickets to follow (escalated)"
-msgstr "Tiquets per seguir (escalats)"
+#: inc/notification.class.php:125
+msgid "Group escalated in the ticket"
+msgstr "Grup escalat al tiquet"
 
-#: inc/history.class.php:308
-msgid "Tickets to close (escalated)"
-msgstr "Tiquets per tancar (escalats)"
+#: inc/notification.class.php:129
+msgid "Manager of the group escalated in the ticket"
+msgstr "Gestor del grup on s'ha escalat el tiquet"
+
+#: inc/notification.class.php:135
+msgid "Requester user of the task/reminder"
+msgstr "Sol·licitant de la tasca/recordatori"
+
+#: inc/notification.class.php:140
+msgid "Last group escalated in the ticket"
+msgstr "Últim grup on s'ha escalat el tiquet"
 
-#: inc/ticket.class.php:312
+#: inc/notification.class.php:144
+msgid "Manager of last group escalated in the ticket"
+msgstr "Gestor/a de l'últim grup on s'ha escalat el tiquet"
+
+#: inc/notification.class.php:384
+msgid "Solve date modification"
+msgstr "Modifica la data de resolució"
+
+#: inc/ticket.class.php:350
 msgid "Solution provided, back to the group"
 msgstr "Solució proporcionada, tornar al grup"
 
-#: inc/ticket.class.php:380
+#: inc/ticket.class.php:418
 msgid "Solution rejected, return to the group"
 msgstr "Solució rebutjada, retornar al grup"
 
-#: inc/ticket.class.php:563 inc/ticket.class.php:660
+#: inc/ticket.class.php:603 inc/ticket.class.php:699
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Escala al grup %s."
 
-#: inc/ticket.class.php:1016
+#: inc/ticket.class.php:1054
 msgid "Error : get old ticket"
 msgstr "Error: obtenir el tiquet antic"
 
-#: inc/ticket.class.php:1031
+#: inc/ticket.class.php:1069
 msgid "Error : adding new ticket"
 msgstr "Error: afegint un tiquet nou"
 
-#: inc/ticket.class.php:1050
+#: inc/ticket.class.php:1088
 msgid "Error : adding link between the two tickets"
 msgstr "Error: afegint enllaç entre dos tiquets"
 
-#: inc/ticket.class.php:1061 inc/ticket.class.php:1095
-#: inc/ticket.class.php:1100
+#: inc/ticket.class.php:1099 inc/ticket.class.php:1133
+#: inc/ticket.class.php:1138
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Aquest tiquet està clonat a partir del tiquet número"
 
-#: inc/ticket.class.php:1067
+#: inc/ticket.class.php:1105
 msgid "Error : adding followups"
 msgstr "Error: afegint seguiments"
 
-#: inc/ticket.class.php:1206 inc/ticket.class.php:1207
+#: inc/ticket.class.php:1221 inc/ticket.class.php:1222
 msgid "Escalate"
 msgstr "Escalar"
 
-#: inc/ticket.class.php:1328
+#: inc/ticket.class.php:1343
 msgid "You must select a group."
 msgstr "Has de seleccionar un grup"
 
-#: inc/notification.class.php:83
-msgid "Requester user of the ticket"
-msgstr "Sol·licitant del tiquet"
-
-#: inc/notification.class.php:125
-msgid "Group escalated in the ticket"
-msgstr "Grup escalat al tiquet"
-
-#: inc/notification.class.php:129
-msgid "Manager of the group escalated in the ticket"
-msgstr "Gestor del grup on s'ha escalat el tiquet"
+#: inc/history.class.php:192
+msgid "Reassign the ticket to group"
+msgstr "Reassigna el tiquet al grup"
 
-#: inc/notification.class.php:135
-msgid "Requester user of the task/reminder"
-msgstr "Sol·licitant de la tasca/recordatori"
+#: inc/history.class.php:236
+msgid "full assignation history"
+msgstr "historial complet d'assignació"
 
-#: inc/notification.class.php:140
-msgid "Last group escalated in the ticket"
-msgstr "Últim grup on s'ha escalat el tiquet"
+#: inc/history.class.php:239
+msgid "View full history"
+msgstr "Veure tot l'historial"
 
-#: inc/notification.class.php:144
-msgid "Manager of last group escalated in the ticket"
-msgstr "Gestor/a de l'últim grup on s'ha escalat el tiquet"
+#: inc/history.class.php:294
+msgid "Tickets to follow (escalated)"
+msgstr "Tiquets per seguir (escalats)"
 
-#: inc/notification.class.php:384
-msgid "Solve date modification"
-msgstr "Modifica la data de resolució"
+#: inc/history.class.php:308
+msgid "Tickets to close (escalated)"
+msgstr "Tiquets per tancar (escalats)"
 
 #: inc/config.class.php:39
 msgid "Escalade"
diff --git a/locales/en_GB.mo b/locales/en_GB.mo
index 2e80d900..a9c9b847 100644
Binary files a/locales/en_GB.mo and b/locales/en_GB.mo differ
diff --git a/locales/en_GB.po b/locales/en_GB.po
index 5087f4f0..eac9826a 100644
--- a/locales/en_GB.po
+++ b/locales/en_GB.po
@@ -7,8 +7,8 @@ msgid ""
 msgstr ""
 "Project-Id-Version: PACKAGE VERSION\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-04-22 01:20+0000\n"
-"PO-Revision-Date: 2026-04-22 01:20+0000\n"
+"POT-Creation-Date: 2026-08-19 00:33+0000\n"
+"PO-Revision-Date: 2026-08-19 00:33+0000\n"
 "Last-Translator: Automatically generated\n"
 "Language-Team: none\n"
 "Language: en_GB\n"
@@ -17,26 +17,6 @@ msgstr ""
 "Content-Transfer-Encoding: 8bit\n"
 "Plural-Forms: nplurals=2; plural=(n != 1);\n"
 
-#: templates/user.html.twig hook.php:627 hook.php:646
-msgid "Bypass filtering on the groups assignment"
-msgstr "Bypass filtering on the groups assignment"
-
-#: templates/group_group.html.twig
-msgid "List of groups to escalate"
-msgstr "List of groups to escalate"
-
-#: templates/escalade_form.html.twig
-msgid "Escalate ticket"
-msgstr "Escalate ticket"
-
-#: templates/escalade_form.html.twig
-msgid "Comment"
-msgstr "Comment"
-
-#: templates/escalade_form.html.twig
-msgid "Assign me as an observer"
-msgstr "Assign me as an observer"
-
 #: templates/config.html.twig
 msgid "Group assignment"
 msgstr "Group assignment"
@@ -129,115 +109,135 @@ msgstr "plugin. This last has priority."
 msgid "Display delete button"
 msgstr "Display delete button"
 
-#: public/js/cloneandlink_ticket.js.php:40
-msgid "Clone and link"
-msgstr "Clone and link"
+#: templates/group_group.html.twig
+msgid "List of groups to escalate"
+msgstr "List of groups to escalate"
 
-#: setup.php:174 inc/user.class.php:167 inc/group_group.class.php:61
-msgid "Escalation"
-msgstr "Escalation"
+#: templates/user.html.twig hook.php:643 hook.php:662
+msgid "Bypass filtering on the groups assignment"
+msgstr "Bypass filtering on the groups assignment"
+
+#: templates/escalade_form.html.twig
+msgid "Escalate ticket"
+msgstr "Escalate ticket"
+
+#: templates/escalade_form.html.twig
+msgid "Comment"
+msgstr "Comment"
+
+#: templates/escalade_form.html.twig
+msgid "Assign me as an observer"
+msgstr "Assign me as an observer"
 
-#: hook.php:581
+#: hook.php:597
 msgid "Group concerned by the escalation"
 msgstr "Group concerned by the escalation"
 
-#: hook.php:599
+#: hook.php:615
 msgid "Number of escalations"
 msgstr "Number of escalations"
 
-#: hook.php:613
+#: hook.php:629
 msgid "Number of escalations between two groups"
 msgstr "Number of escalations between two groups"
 
-#: inc/history.class.php:192
-msgid "Reassign the ticket to group"
-msgstr "Reassign the ticket to group"
+#: public/js/cloneandlink_ticket.js.php:40
+msgid "Clone and link"
+msgstr "Clone and link"
 
-#: inc/history.class.php:236
-msgid "full assignation history"
-msgstr "full assignation history"
+#: setup.php:175 inc/user.class.php:167 inc/group_group.class.php:61
+msgid "Escalation"
+msgstr "Escalation"
 
-#: inc/history.class.php:239
-msgid "View full history"
-msgstr "View full history"
+#: inc/notification.class.php:83
+msgid "Requester user of the ticket"
+msgstr "Requester user of the ticket"
 
-#: inc/history.class.php:294
-msgid "Tickets to follow (escalated)"
-msgstr "Tickets to follow (escalated)"
+#: inc/notification.class.php:125
+msgid "Group escalated in the ticket"
+msgstr "Group escalated in the ticket"
 
-#: inc/history.class.php:308
-msgid "Tickets to close (escalated)"
-msgstr "Tickets to close (escalated)"
+#: inc/notification.class.php:129
+msgid "Manager of the group escalated in the ticket"
+msgstr "Manager of the group escalated in the ticket"
+
+#: inc/notification.class.php:135
+msgid "Requester user of the task/reminder"
+msgstr "Requester user of the task/reminder"
+
+#: inc/notification.class.php:140
+msgid "Last group escalated in the ticket"
+msgstr "Last group escalated in the ticket"
 
-#: inc/ticket.class.php:312
+#: inc/notification.class.php:144
+msgid "Manager of last group escalated in the ticket"
+msgstr "Manager of last group escalated in the ticket"
+
+#: inc/notification.class.php:384
+msgid "Solve date modification"
+msgstr "Solve date modification"
+
+#: inc/ticket.class.php:350
 msgid "Solution provided, back to the group"
 msgstr "Solution provided, back to the group"
 
-#: inc/ticket.class.php:380
+#: inc/ticket.class.php:418
 msgid "Solution rejected, return to the group"
 msgstr "Solution rejected, return to the group"
 
-#: inc/ticket.class.php:563 inc/ticket.class.php:660
+#: inc/ticket.class.php:603 inc/ticket.class.php:699
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Escalation to the group %s."
 
-#: inc/ticket.class.php:1016
+#: inc/ticket.class.php:1054
 msgid "Error : get old ticket"
 msgstr "Error : get old ticket"
 
-#: inc/ticket.class.php:1031
+#: inc/ticket.class.php:1069
 msgid "Error : adding new ticket"
 msgstr "Error : adding new ticket"
 
-#: inc/ticket.class.php:1050
+#: inc/ticket.class.php:1088
 msgid "Error : adding link between the two tickets"
 msgstr "Error : adding link between the two tickets"
 
-#: inc/ticket.class.php:1061 inc/ticket.class.php:1095
-#: inc/ticket.class.php:1100
+#: inc/ticket.class.php:1099 inc/ticket.class.php:1133
+#: inc/ticket.class.php:1138
 msgid "This ticket has been cloned from the ticket num"
 msgstr "This ticket has been cloned from the ticket num"
 
-#: inc/ticket.class.php:1067
+#: inc/ticket.class.php:1105
 msgid "Error : adding followups"
 msgstr "Error : adding followups"
 
-#: inc/ticket.class.php:1206 inc/ticket.class.php:1207
+#: inc/ticket.class.php:1221 inc/ticket.class.php:1222
 msgid "Escalate"
 msgstr "Escalate"
 
-#: inc/ticket.class.php:1328
+#: inc/ticket.class.php:1343
 msgid "You must select a group."
 msgstr "You must select a group."
 
-#: inc/notification.class.php:83
-msgid "Requester user of the ticket"
-msgstr "Requester user of the ticket"
-
-#: inc/notification.class.php:125
-msgid "Group escalated in the ticket"
-msgstr "Group escalated in the ticket"
-
-#: inc/notification.class.php:129
-msgid "Manager of the group escalated in the ticket"
-msgstr "Manager of the group escalated in the ticket"
+#: inc/history.class.php:192
+msgid "Reassign the ticket to group"
+msgstr "Reassign the ticket to group"
 
-#: inc/notification.class.php:135
-msgid "Requester user of the task/reminder"
-msgstr "Requester user of the task/reminder"
+#: inc/history.class.php:236
+msgid "full assignation history"
+msgstr "full assignation history"
 
-#: inc/notification.class.php:140
-msgid "Last group escalated in the ticket"
-msgstr "Last group escalated in the ticket"
+#: inc/history.class.php:239
+msgid "View full history"
+msgstr "View full history"
 
-#: inc/notification.class.php:144
-msgid "Manager of last group escalated in the ticket"
-msgstr "Manager of last group escalated in the ticket"
+#: inc/history.class.php:294
+msgid "Tickets to follow (escalated)"
+msgstr "Tickets to follow (escalated)"
 
-#: inc/notification.class.php:384
-msgid "Solve date modification"
-msgstr "Solve date modification"
+#: inc/history.class.php:308
+msgid "Tickets to close (escalated)"
+msgstr "Tickets to close (escalated)"
 
 #: inc/config.class.php:39
 msgid "Escalade"
diff --git a/locales/es_AR.po b/locales/es_AR.po
index 1e496dc8..bb8fc192 100644
--- a/locales/es_AR.po
+++ b/locales/es_AR.po
@@ -10,7 +10,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-04-22 01:20+0000\n"
+"POT-Creation-Date: 2026-08-18 00:32+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
 "Last-Translator: Alan Lehoux, 2025-2026\n"
 "Language-Team: Spanish (Argentina) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/es_AR/)\n"
@@ -20,26 +20,6 @@ msgstr ""
 "Language: es_AR\n"
 "Plural-Forms: nplurals=3; plural=n == 1 ? 0 : n != 0 && n % 1000000 == 0 ? 1 : 2;\n"
 
-#: templates/user.html.twig hook.php:627 hook.php:646
-msgid "Bypass filtering on the groups assignment"
-msgstr "Omitir filtrado en la asignación de grupos"
-
-#: templates/group_group.html.twig
-msgid "List of groups to escalate"
-msgstr "Lista de grupos a escalar"
-
-#: templates/escalade_form.html.twig
-msgid "Escalate ticket"
-msgstr "Escalar ticket"
-
-#: templates/escalade_form.html.twig
-msgid "Comment"
-msgstr "Comentario"
-
-#: templates/escalade_form.html.twig
-msgid "Assign me as an observer"
-msgstr "Asignarme como observador"
-
 #: templates/config.html.twig
 msgid "Group assignment"
 msgstr "Asignación de grupo"
@@ -132,115 +112,135 @@ msgstr "complemento. Este último tiene prioridad."
 msgid "Display delete button"
 msgstr "Mostrar botón de eliminar"
 
-#: public/js/cloneandlink_ticket.js.php:40
-msgid "Clone and link"
-msgstr "Clonar y vincular"
+#: templates/group_group.html.twig
+msgid "List of groups to escalate"
+msgstr "Lista de grupos a escalar"
 
-#: setup.php:174 inc/user.class.php:167 inc/group_group.class.php:61
-msgid "Escalation"
-msgstr "Escalamiento"
+#: templates/user.html.twig hook.php:643 hook.php:662
+msgid "Bypass filtering on the groups assignment"
+msgstr "Omitir filtrado en la asignación de grupos"
+
+#: templates/escalade_form.html.twig
+msgid "Escalate ticket"
+msgstr "Escalar ticket"
+
+#: templates/escalade_form.html.twig
+msgid "Comment"
+msgstr "Comentario"
+
+#: templates/escalade_form.html.twig
+msgid "Assign me as an observer"
+msgstr "Asignarme como observador"
 
-#: hook.php:581
+#: hook.php:597
 msgid "Group concerned by the escalation"
 msgstr "Grupo involucrado en el escalamiento"
 
-#: hook.php:599
+#: hook.php:615
 msgid "Number of escalations"
 msgstr "Cantidad de escalamientos"
 
-#: hook.php:613
+#: hook.php:629
 msgid "Number of escalations between two groups"
 msgstr "Cantidad de escalamientos entre dos grupos"
 
-#: inc/history.class.php:192
-msgid "Reassign the ticket to group"
-msgstr "Reasignar el ticket al grupo"
+#: public/js/cloneandlink_ticket.js.php:40
+msgid "Clone and link"
+msgstr "Clonar y vincular"
 
-#: inc/history.class.php:236
-msgid "full assignation history"
-msgstr "historial completo de asignaciones"
+#: setup.php:175 inc/user.class.php:167 inc/group_group.class.php:61
+msgid "Escalation"
+msgstr "Escalamiento"
 
-#: inc/history.class.php:239
-msgid "View full history"
-msgstr "Ver historial completo"
+#: inc/notification.class.php:83
+msgid "Requester user of the ticket"
+msgstr "Usuario solicitante del ticket"
 
-#: inc/history.class.php:294
-msgid "Tickets to follow (escalated)"
-msgstr "Tickets a seguir (escalados)"
+#: inc/notification.class.php:125
+msgid "Group escalated in the ticket"
+msgstr "Grupo escalado en el ticket"
 
-#: inc/history.class.php:308
-msgid "Tickets to close (escalated)"
-msgstr "Tickets a cerrar (escalados)"
+#: inc/notification.class.php:129
+msgid "Manager of the group escalated in the ticket"
+msgstr "Responsable del grupo al que se escaló el ticket"
+
+#: inc/notification.class.php:135
+msgid "Requester user of the task/reminder"
+msgstr "Usuario solicitante de la tarea/recordatorio"
+
+#: inc/notification.class.php:140
+msgid "Last group escalated in the ticket"
+msgstr "Último grupo escalado en el ticket"
 
-#: inc/ticket.class.php:312
+#: inc/notification.class.php:144
+msgid "Manager of last group escalated in the ticket"
+msgstr "Responsable del último grupo escalado en el ticket"
+
+#: inc/notification.class.php:384
+msgid "Solve date modification"
+msgstr "Modificación de la fecha de solución"
+
+#: inc/ticket.class.php:350
 msgid "Solution provided, back to the group"
 msgstr "Solución proporcionada, volver al grupo"
 
-#: inc/ticket.class.php:380
+#: inc/ticket.class.php:418
 msgid "Solution rejected, return to the group"
 msgstr "Solución rechazada, volver al grupo"
 
-#: inc/ticket.class.php:563 inc/ticket.class.php:660
+#: inc/ticket.class.php:603 inc/ticket.class.php:699
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Escalamiento al grupo %s."
 
-#: inc/ticket.class.php:1016
+#: inc/ticket.class.php:1054
 msgid "Error : get old ticket"
 msgstr "Error : obtener ticket antiguo"
 
-#: inc/ticket.class.php:1031
+#: inc/ticket.class.php:1069
 msgid "Error : adding new ticket"
 msgstr "Error : agregando un nuevo ticket"
 
-#: inc/ticket.class.php:1050
+#: inc/ticket.class.php:1088
 msgid "Error : adding link between the two tickets"
 msgstr "Error : agregando vínculo entre los dos tickets"
 
-#: inc/ticket.class.php:1061 inc/ticket.class.php:1095
-#: inc/ticket.class.php:1100
+#: inc/ticket.class.php:1099 inc/ticket.class.php:1133
+#: inc/ticket.class.php:1138
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Este ticket ha sido clonado a partir del ticket n.°"
 
-#: inc/ticket.class.php:1067
+#: inc/ticket.class.php:1105
 msgid "Error : adding followups"
 msgstr "Error : agregando seguimientos"
 
-#: inc/ticket.class.php:1206 inc/ticket.class.php:1207
+#: inc/ticket.class.php:1221 inc/ticket.class.php:1222
 msgid "Escalate"
 msgstr "Escalar"
 
-#: inc/ticket.class.php:1328
+#: inc/ticket.class.php:1343
 msgid "You must select a group."
 msgstr "Debés seleccionar un grupo."
 
-#: inc/notification.class.php:83
-msgid "Requester user of the ticket"
-msgstr "Usuario solicitante del ticket"
-
-#: inc/notification.class.php:125
-msgid "Group escalated in the ticket"
-msgstr "Grupo escalado en el ticket"
-
-#: inc/notification.class.php:129
-msgid "Manager of the group escalated in the ticket"
-msgstr "Responsable del grupo al que se escaló el ticket"
+#: inc/history.class.php:192
+msgid "Reassign the ticket to group"
+msgstr "Reasignar el ticket al grupo"
 
-#: inc/notification.class.php:135
-msgid "Requester user of the task/reminder"
-msgstr "Usuario solicitante de la tarea/recordatorio"
+#: inc/history.class.php:236
+msgid "full assignation history"
+msgstr "historial completo de asignaciones"
 
-#: inc/notification.class.php:140
-msgid "Last group escalated in the ticket"
-msgstr "Último grupo escalado en el ticket"
+#: inc/history.class.php:239
+msgid "View full history"
+msgstr "Ver historial completo"
 
-#: inc/notification.class.php:144
-msgid "Manager of last group escalated in the ticket"
-msgstr "Responsable del último grupo escalado en el ticket"
+#: inc/history.class.php:294
+msgid "Tickets to follow (escalated)"
+msgstr "Tickets a seguir (escalados)"
 
-#: inc/notification.class.php:384
-msgid "Solve date modification"
-msgstr "Modificación de la fecha de solución"
+#: inc/history.class.php:308
+msgid "Tickets to close (escalated)"
+msgstr "Tickets a cerrar (escalados)"
 
 #: inc/config.class.php:39
 msgid "Escalade"
diff --git a/locales/es_MX.po b/locales/es_MX.po
index d558a0e5..403140c3 100644
--- a/locales/es_MX.po
+++ b/locales/es_MX.po
@@ -8,7 +8,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-04-10 01:18+0000\n"
+"POT-Creation-Date: 2026-08-18 00:32+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
 "Last-Translator: Edwin Elias Alvarez <elias986@yahoo.com>, 2026\n"
 "Language-Team: Spanish (Mexico) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/es_MX/)\n"
@@ -18,26 +18,6 @@ msgstr ""
 "Language: es_MX\n"
 "Plural-Forms: nplurals=3; plural=n == 1 ? 0 : n != 0 && n % 1000000 == 0 ? 1 : 2;\n"
 
-#: templates/user.html.twig hook.php:627 hook.php:646
-msgid "Bypass filtering on the groups assignment"
-msgstr "Omitir filtrado en la asignación de grupos"
-
-#: templates/group_group.html.twig
-msgid "List of groups to escalate"
-msgstr "Lista de grupos a escalar"
-
-#: templates/escalade_form.html.twig
-msgid "Escalate ticket"
-msgstr "Escalar ticket"
-
-#: templates/escalade_form.html.twig
-msgid "Comment"
-msgstr "Comentario"
-
-#: templates/escalade_form.html.twig
-msgid "Assign me as an observer"
-msgstr "Asignarme como observador"
-
 #: templates/config.html.twig
 msgid "Group assignment"
 msgstr "Asignación de grupo"
@@ -130,115 +110,135 @@ msgstr "complemento. Este último tiene prioridad."
 msgid "Display delete button"
 msgstr "Mostrar botón de eliminar"
 
-#: public/js/cloneandlink_ticket.js.php:40
-msgid "Clone and link"
-msgstr "Clonar y vincular"
+#: templates/group_group.html.twig
+msgid "List of groups to escalate"
+msgstr "Lista de grupos a escalar"
 
-#: setup.php:174 inc/user.class.php:167 inc/group_group.class.php:61
-msgid "Escalation"
-msgstr "Escalado"
+#: templates/user.html.twig hook.php:643 hook.php:662
+msgid "Bypass filtering on the groups assignment"
+msgstr "Omitir filtrado en la asignación de grupos"
+
+#: templates/escalade_form.html.twig
+msgid "Escalate ticket"
+msgstr "Escalar ticket"
+
+#: templates/escalade_form.html.twig
+msgid "Comment"
+msgstr "Comentario"
+
+#: templates/escalade_form.html.twig
+msgid "Assign me as an observer"
+msgstr "Asignarme como observador"
 
-#: hook.php:581
+#: hook.php:597
 msgid "Group concerned by the escalation"
 msgstr "Grupo involucrado en el escalamiento"
 
-#: hook.php:599
+#: hook.php:615
 msgid "Number of escalations"
 msgstr "Número de escalamientos"
 
-#: hook.php:613
+#: hook.php:629
 msgid "Number of escalations between two groups"
 msgstr "Número de escaladas entre dos grupos"
 
-#: inc/history.class.php:192
-msgid "Reassign the ticket to group"
-msgstr "Reasignar el ticket al grupo"
+#: public/js/cloneandlink_ticket.js.php:40
+msgid "Clone and link"
+msgstr "Clonar y vincular"
 
-#: inc/history.class.php:236
-msgid "full assignation history"
-msgstr "historial completo de asignaciones"
+#: setup.php:175 inc/user.class.php:167 inc/group_group.class.php:61
+msgid "Escalation"
+msgstr "Escalado"
 
-#: inc/history.class.php:239
-msgid "View full history"
-msgstr "Ver historial completo"
+#: inc/notification.class.php:83
+msgid "Requester user of the ticket"
+msgstr "Usuario solicitante del ticket"
 
-#: inc/history.class.php:294
-msgid "Tickets to follow (escalated)"
-msgstr "Tickets a seguir (escalados)"
+#: inc/notification.class.php:125
+msgid "Group escalated in the ticket"
+msgstr "Grupo escalado en el ticket"
 
-#: inc/history.class.php:308
-msgid "Tickets to close (escalated)"
-msgstr "Tickets a cerrar (escalados)"
+#: inc/notification.class.php:129
+msgid "Manager of the group escalated in the ticket"
+msgstr "Responsable del grupo al que se escaló el ticket"
+
+#: inc/notification.class.php:135
+msgid "Requester user of the task/reminder"
+msgstr "Usuario solicitante de la tarea/recordatorio"
+
+#: inc/notification.class.php:140
+msgid "Last group escalated in the ticket"
+msgstr "Último grupo escalado en el ticket"
 
-#: inc/ticket.class.php:312
+#: inc/notification.class.php:144
+msgid "Manager of last group escalated in the ticket"
+msgstr "Responsable del último grupo escalado en el ticket"
+
+#: inc/notification.class.php:384
+msgid "Solve date modification"
+msgstr "Modificación de la fecha de solución"
+
+#: inc/ticket.class.php:350
 msgid "Solution provided, back to the group"
 msgstr "Solución proporcionada, volver al grupo"
 
-#: inc/ticket.class.php:380
+#: inc/ticket.class.php:418
 msgid "Solution rejected, return to the group"
 msgstr "Solución rechazada, volver al grupo"
 
-#: inc/ticket.class.php:563 inc/ticket.class.php:660
+#: inc/ticket.class.php:603 inc/ticket.class.php:699
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Escalamiento al grupo %s."
 
-#: inc/ticket.class.php:1016
+#: inc/ticket.class.php:1054
 msgid "Error : get old ticket"
 msgstr "Error : obtener ticket antiguo"
 
-#: inc/ticket.class.php:1031
+#: inc/ticket.class.php:1069
 msgid "Error : adding new ticket"
 msgstr "Error : agregando un nuevo ticket"
 
-#: inc/ticket.class.php:1050
+#: inc/ticket.class.php:1088
 msgid "Error : adding link between the two tickets"
 msgstr "Error : agregando vínculo entre los dos tickets"
 
-#: inc/ticket.class.php:1061 inc/ticket.class.php:1095
-#: inc/ticket.class.php:1100
+#: inc/ticket.class.php:1099 inc/ticket.class.php:1133
+#: inc/ticket.class.php:1138
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Este ticket ha sido clonado desde el ticket número"
 
-#: inc/ticket.class.php:1067
+#: inc/ticket.class.php:1105
 msgid "Error : adding followups"
 msgstr "Error : agregando seguimientos"
 
-#: inc/ticket.class.php:1206 inc/ticket.class.php:1207
+#: inc/ticket.class.php:1221 inc/ticket.class.php:1222
 msgid "Escalate"
 msgstr "Escalar"
 
-#: inc/ticket.class.php:1328
+#: inc/ticket.class.php:1343
 msgid "You must select a group."
 msgstr "Debés seleccionar un grupo."
 
-#: inc/notification.class.php:83
-msgid "Requester user of the ticket"
-msgstr "Usuario solicitante del ticket"
-
-#: inc/notification.class.php:125
-msgid "Group escalated in the ticket"
-msgstr "Grupo escalado en el ticket"
-
-#: inc/notification.class.php:129
-msgid "Manager of the group escalated in the ticket"
-msgstr "Responsable del grupo al que se escaló el ticket"
+#: inc/history.class.php:192
+msgid "Reassign the ticket to group"
+msgstr "Reasignar el ticket al grupo"
 
-#: inc/notification.class.php:135
-msgid "Requester user of the task/reminder"
-msgstr "Usuario solicitante de la tarea/recordatorio"
+#: inc/history.class.php:236
+msgid "full assignation history"
+msgstr "historial completo de asignaciones"
 
-#: inc/notification.class.php:140
-msgid "Last group escalated in the ticket"
-msgstr "Último grupo escalado en el ticket"
+#: inc/history.class.php:239
+msgid "View full history"
+msgstr "Ver historial completo"
 
-#: inc/notification.class.php:144
-msgid "Manager of last group escalated in the ticket"
-msgstr "Responsable del último grupo escalado en el ticket"
+#: inc/history.class.php:294
+msgid "Tickets to follow (escalated)"
+msgstr "Tickets a seguir (escalados)"
 
-#: inc/notification.class.php:384
-msgid "Solve date modification"
-msgstr "Modificación de la fecha de solución"
+#: inc/history.class.php:308
+msgid "Tickets to close (escalated)"
+msgstr "Tickets a cerrar (escalados)"
 
 #: inc/config.class.php:39
 msgid "Escalade"
diff --git a/locales/escalade.pot b/locales/escalade.pot
index 3664636d..44c3f49a 100644
--- a/locales/escalade.pot
+++ b/locales/escalade.pot
@@ -8,7 +8,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: PACKAGE VERSION\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-04-22 01:20+0000\n"
+"POT-Creation-Date: 2026-08-19 00:33+0000\n"
 "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
 "Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
 "Language-Team: LANGUAGE <LL@li.org>\n"
@@ -17,26 +17,6 @@ msgstr ""
 "Content-Type: text/plain; charset=CHARSET\n"
 "Content-Transfer-Encoding: 8bit\n"
 
-#: templates/user.html.twig hook.php:627 hook.php:646
-msgid "Bypass filtering on the groups assignment"
-msgstr ""
-
-#: templates/group_group.html.twig
-msgid "List of groups to escalate"
-msgstr ""
-
-#: templates/escalade_form.html.twig
-msgid "Escalate ticket"
-msgstr ""
-
-#: templates/escalade_form.html.twig
-msgid "Comment"
-msgstr ""
-
-#: templates/escalade_form.html.twig
-msgid "Assign me as an observer"
-msgstr ""
-
 #: templates/config.html.twig
 msgid "Group assignment"
 msgstr ""
@@ -129,114 +109,134 @@ msgstr ""
 msgid "Display delete button"
 msgstr ""
 
-#: public/js/cloneandlink_ticket.js.php:40
-msgid "Clone and link"
+#: templates/group_group.html.twig
+msgid "List of groups to escalate"
 msgstr ""
 
-#: setup.php:174 inc/user.class.php:167 inc/group_group.class.php:61
-msgid "Escalation"
+#: templates/user.html.twig hook.php:643 hook.php:662
+msgid "Bypass filtering on the groups assignment"
 msgstr ""
 
-#: hook.php:581
+#: templates/escalade_form.html.twig
+msgid "Escalate ticket"
+msgstr ""
+
+#: templates/escalade_form.html.twig
+msgid "Comment"
+msgstr ""
+
+#: templates/escalade_form.html.twig
+msgid "Assign me as an observer"
+msgstr ""
+
+#: hook.php:597
 msgid "Group concerned by the escalation"
 msgstr ""
 
-#: hook.php:599
+#: hook.php:615
 msgid "Number of escalations"
 msgstr ""
 
-#: hook.php:613
+#: hook.php:629
 msgid "Number of escalations between two groups"
 msgstr ""
 
-#: inc/history.class.php:192
-msgid "Reassign the ticket to group"
+#: public/js/cloneandlink_ticket.js.php:40
+msgid "Clone and link"
 msgstr ""
 
-#: inc/history.class.php:236
-msgid "full assignation history"
+#: setup.php:175 inc/user.class.php:167 inc/group_group.class.php:61
+msgid "Escalation"
 msgstr ""
 
-#: inc/history.class.php:239
-msgid "View full history"
+#: inc/notification.class.php:83
+msgid "Requester user of the ticket"
 msgstr ""
 
-#: inc/history.class.php:294
-msgid "Tickets to follow (escalated)"
+#: inc/notification.class.php:125
+msgid "Group escalated in the ticket"
 msgstr ""
 
-#: inc/history.class.php:308
-msgid "Tickets to close (escalated)"
+#: inc/notification.class.php:129
+msgid "Manager of the group escalated in the ticket"
 msgstr ""
 
-#: inc/ticket.class.php:312
+#: inc/notification.class.php:135
+msgid "Requester user of the task/reminder"
+msgstr ""
+
+#: inc/notification.class.php:140
+msgid "Last group escalated in the ticket"
+msgstr ""
+
+#: inc/notification.class.php:144
+msgid "Manager of last group escalated in the ticket"
+msgstr ""
+
+#: inc/notification.class.php:384
+msgid "Solve date modification"
+msgstr ""
+
+#: inc/ticket.class.php:350
 msgid "Solution provided, back to the group"
 msgstr ""
 
-#: inc/ticket.class.php:380
+#: inc/ticket.class.php:418
 msgid "Solution rejected, return to the group"
 msgstr ""
 
-#: inc/ticket.class.php:563 inc/ticket.class.php:660
+#: inc/ticket.class.php:603 inc/ticket.class.php:699
 #, php-format
 msgid "Escalation to the group %s."
 msgstr ""
 
-#: inc/ticket.class.php:1016
+#: inc/ticket.class.php:1054
 msgid "Error : get old ticket"
 msgstr ""
 
-#: inc/ticket.class.php:1031
+#: inc/ticket.class.php:1069
 msgid "Error : adding new ticket"
 msgstr ""
 
-#: inc/ticket.class.php:1050
+#: inc/ticket.class.php:1088
 msgid "Error : adding link between the two tickets"
 msgstr ""
 
-#: inc/ticket.class.php:1061 inc/ticket.class.php:1095
-#: inc/ticket.class.php:1100
+#: inc/ticket.class.php:1099 inc/ticket.class.php:1133
+#: inc/ticket.class.php:1138
 msgid "This ticket has been cloned from the ticket num"
 msgstr ""
 
-#: inc/ticket.class.php:1067
+#: inc/ticket.class.php:1105
 msgid "Error : adding followups"
 msgstr ""
 
-#: inc/ticket.class.php:1206 inc/ticket.class.php:1207
+#: inc/ticket.class.php:1221 inc/ticket.class.php:1222
 msgid "Escalate"
 msgstr ""
 
-#: inc/ticket.class.php:1328
+#: inc/ticket.class.php:1343
 msgid "You must select a group."
 msgstr ""
 
-#: inc/notification.class.php:83
-msgid "Requester user of the ticket"
-msgstr ""
-
-#: inc/notification.class.php:125
-msgid "Group escalated in the ticket"
-msgstr ""
-
-#: inc/notification.class.php:129
-msgid "Manager of the group escalated in the ticket"
+#: inc/history.class.php:192
+msgid "Reassign the ticket to group"
 msgstr ""
 
-#: inc/notification.class.php:135
-msgid "Requester user of the task/reminder"
+#: inc/history.class.php:236
+msgid "full assignation history"
 msgstr ""
 
-#: inc/notification.class.php:140
-msgid "Last group escalated in the ticket"
+#: inc/history.class.php:239
+msgid "View full history"
 msgstr ""
 
-#: inc/notification.class.php:144
-msgid "Manager of last group escalated in the ticket"
+#: inc/history.class.php:294
+msgid "Tickets to follow (escalated)"
 msgstr ""
 
-#: inc/notification.class.php:384
-msgid "Solve date modification"
+#: inc/history.class.php:308
+msgid "Tickets to close (escalated)"
 msgstr ""
 
 #: inc/config.class.php:39
diff --git a/locales/fr_FR.mo b/locales/fr_FR.mo
index 9f4c52c2..7c61d37a 100644
Binary files a/locales/fr_FR.mo and b/locales/fr_FR.mo differ
diff --git a/locales/fr_FR.po b/locales/fr_FR.po
index 47e49c33..c4c3f85a 100644
--- a/locales/fr_FR.po
+++ b/locales/fr_FR.po
@@ -7,16 +7,16 @@
 # alexandre delaunay <delaunay.alexandre@gmail.com>, 2016
 # Cédric Anne, 2018,2023
 # Johan Cwiklinski, 2016
-# EpicIT33, 2025
+# EpicIT33, 2025-2026
 # Pierre <plebel@teclib.com>, 2016
 # Stanislas <skita@teclib.com>, 2024
 msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-04-10 01:18+0000\n"
+"POT-Creation-Date: 2026-08-18 00:32+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
-"Last-Translator: EpicIT33, 2025\n"
+"Last-Translator: EpicIT33, 2025-2026\n"
 "Language-Team: French (France) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/fr_FR/)\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
@@ -24,26 +24,6 @@ msgstr ""
 "Language: fr_FR\n"
 "Plural-Forms: nplurals=3; plural=(n == 0 || n == 1) ? 0 : n != 0 && n % 1000000 == 0 ? 1 : 2;\n"
 
-#: templates/user.html.twig hook.php:627 hook.php:646
-msgid "Bypass filtering on the groups assignment"
-msgstr "Outrepasser le filtrage lors de l'assignation de groupes"
-
-#: templates/group_group.html.twig
-msgid "List of groups to escalate"
-msgstr "Liste des groupes à escalader"
-
-#: templates/escalade_form.html.twig
-msgid "Escalate ticket"
-msgstr "Escalader le ticket"
-
-#: templates/escalade_form.html.twig
-msgid "Comment"
-msgstr "Commentaire"
-
-#: templates/escalade_form.html.twig
-msgid "Assign me as an observer"
-msgstr "M'assigner en tant qu'observateur"
-
 #: templates/config.html.twig
 msgid "Group assignment"
 msgstr "groupe d'affectation"
@@ -110,7 +90,7 @@ msgstr "Historique des escalades dans les tâches"
 
 #: templates/config.html.twig
 msgid "Escalation task is private ?"
-msgstr ""
+msgstr "La tâche d'escalade est-elle privée ?"
 
 #: templates/config.html.twig
 msgid "Ticket status after an escalation"
@@ -136,115 +116,135 @@ msgstr "plugin. Ce dernier a la priorité."
 msgid "Display delete button"
 msgstr "Afficher le bouton de suppression"
 
-#: public/js/cloneandlink_ticket.js.php:40
-msgid "Clone and link"
-msgstr "Cloner et lier"
+#: templates/group_group.html.twig
+msgid "List of groups to escalate"
+msgstr "Liste des groupes à escalader"
 
-#: setup.php:174 inc/user.class.php:167 inc/group_group.class.php:61
-msgid "Escalation"
-msgstr "Escalades"
+#: templates/user.html.twig hook.php:643 hook.php:662
+msgid "Bypass filtering on the groups assignment"
+msgstr "Outrepasser le filtrage lors de l'assignation de groupes"
 
-#: hook.php:581
+#: templates/escalade_form.html.twig
+msgid "Escalate ticket"
+msgstr "Escalader le ticket"
+
+#: templates/escalade_form.html.twig
+msgid "Comment"
+msgstr "Commentaire"
+
+#: templates/escalade_form.html.twig
+msgid "Assign me as an observer"
+msgstr "M'assigner en tant qu'observateur"
+
+#: hook.php:597
 msgid "Group concerned by the escalation"
 msgstr "Groupe concerné par l'escalade"
 
-#: hook.php:599
+#: hook.php:615
 msgid "Number of escalations"
 msgstr "Nombre d'escalades"
 
-#: hook.php:613
+#: hook.php:629
 msgid "Number of escalations between two groups"
 msgstr "Nombre d'escalades entre deux groupes"
 
-#: inc/history.class.php:192
-msgid "Reassign the ticket to group"
-msgstr "Réassigner le ticket au groupe"
+#: public/js/cloneandlink_ticket.js.php:40
+msgid "Clone and link"
+msgstr "Cloner et lier"
 
-#: inc/history.class.php:236
-msgid "full assignation history"
-msgstr "historique d'assignation complet"
+#: setup.php:175 inc/user.class.php:167 inc/group_group.class.php:61
+msgid "Escalation"
+msgstr "Escalades"
 
-#: inc/history.class.php:239
-msgid "View full history"
-msgstr "Afficher l'historique complet"
+#: inc/notification.class.php:83
+msgid "Requester user of the ticket"
+msgstr "Utilisateur demandeur du ticket"
 
-#: inc/history.class.php:294
-msgid "Tickets to follow (escalated)"
-msgstr "Tickets à suivre (escaladés)"
+#: inc/notification.class.php:125
+msgid "Group escalated in the ticket"
+msgstr "Groupe d'escalade du ticket"
 
-#: inc/history.class.php:308
-msgid "Tickets to close (escalated)"
-msgstr "Tickets à clôturer (escaladés)"
+#: inc/notification.class.php:129
+msgid "Manager of the group escalated in the ticket"
+msgstr "Responsable du groupe en escalade du ticket"
+
+#: inc/notification.class.php:135
+msgid "Requester user of the task/reminder"
+msgstr "Utilisateur demandeur de la tâche/rappel"
+
+#: inc/notification.class.php:140
+msgid "Last group escalated in the ticket"
+msgstr "Dernier groupe escaladé du ticket"
 
-#: inc/ticket.class.php:312
+#: inc/notification.class.php:144
+msgid "Manager of last group escalated in the ticket"
+msgstr "Responsable du dernier groupe escaladé du ticket"
+
+#: inc/notification.class.php:384
+msgid "Solve date modification"
+msgstr "Date de modification de la résolution"
+
+#: inc/ticket.class.php:350
 msgid "Solution provided, back to the group"
 msgstr "Solution apportée, retour vers le groupe"
 
-#: inc/ticket.class.php:380
+#: inc/ticket.class.php:418
 msgid "Solution rejected, return to the group"
 msgstr "Solution rejetée, renvoi vers le groupe"
 
-#: inc/ticket.class.php:563 inc/ticket.class.php:660
+#: inc/ticket.class.php:603 inc/ticket.class.php:699
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Escalade vers le groupe %s."
 
-#: inc/ticket.class.php:1016
+#: inc/ticket.class.php:1054
 msgid "Error : get old ticket"
 msgstr "Erreur : erreur récupération ancien ticket"
 
-#: inc/ticket.class.php:1031
+#: inc/ticket.class.php:1069
 msgid "Error : adding new ticket"
 msgstr "Erreur : ajout du nouveau ticket"
 
-#: inc/ticket.class.php:1050
+#: inc/ticket.class.php:1088
 msgid "Error : adding link between the two tickets"
 msgstr "Erreur : ajout lien entre les deux tickets"
 
-#: inc/ticket.class.php:1061 inc/ticket.class.php:1095
-#: inc/ticket.class.php:1100
+#: inc/ticket.class.php:1099 inc/ticket.class.php:1133
+#: inc/ticket.class.php:1138
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Ce ticket a été cloné depuis le ticket n°"
 
-#: inc/ticket.class.php:1067
+#: inc/ticket.class.php:1105
 msgid "Error : adding followups"
 msgstr "Erreur: ajout des suivis"
 
-#: inc/ticket.class.php:1206 inc/ticket.class.php:1207
+#: inc/ticket.class.php:1221 inc/ticket.class.php:1222
 msgid "Escalate"
 msgstr "Escalader"
 
-#: inc/ticket.class.php:1328
+#: inc/ticket.class.php:1343
 msgid "You must select a group."
 msgstr "Vous devez sélectionner un groupe."
 
-#: inc/notification.class.php:83
-msgid "Requester user of the ticket"
-msgstr "Utilisateur demandeur du ticket"
-
-#: inc/notification.class.php:125
-msgid "Group escalated in the ticket"
-msgstr "Groupe d'escalade du ticket"
-
-#: inc/notification.class.php:129
-msgid "Manager of the group escalated in the ticket"
-msgstr "Responsable du groupe en escalade du ticket"
+#: inc/history.class.php:192
+msgid "Reassign the ticket to group"
+msgstr "Réassigner le ticket au groupe"
 
-#: inc/notification.class.php:135
-msgid "Requester user of the task/reminder"
-msgstr "Utilisateur demandeur de la tâche/rappel"
+#: inc/history.class.php:236
+msgid "full assignation history"
+msgstr "historique d'assignation complet"
 
-#: inc/notification.class.php:140
-msgid "Last group escalated in the ticket"
-msgstr "Dernier groupe escaladé du ticket"
+#: inc/history.class.php:239
+msgid "View full history"
+msgstr "Afficher l'historique complet"
 
-#: inc/notification.class.php:144
-msgid "Manager of last group escalated in the ticket"
-msgstr "Responsable du dernier groupe escaladé du ticket"
+#: inc/history.class.php:294
+msgid "Tickets to follow (escalated)"
+msgstr "Tickets à suivre (escaladés)"
 
-#: inc/notification.class.php:384
-msgid "Solve date modification"
-msgstr "Date de modification de la résolution"
+#: inc/history.class.php:308
+msgid "Tickets to close (escalated)"
+msgstr "Tickets à clôturer (escaladés)"
 
 #: inc/config.class.php:39
 msgid "Escalade"
diff --git a/locales/pt_BR.po b/locales/pt_BR.po
index 10a9009b..37d08a0e 100644
--- a/locales/pt_BR.po
+++ b/locales/pt_BR.po
@@ -11,7 +11,7 @@
 # joão Rafael <j.rafael.1847@gmail.com>, 2018
 # Luis José Machado Sousa <luisjosemachado@gmail.com>, 2021-2022
 # Matheus Rafael, 2023
-# Pablo Pierri <pablo.terdulino@gmail.com>, 2021
+# Pablo Pierre <pablo.terdulino@gmail.com>, 2021
 # pedroalves5770, 2025
 # Pedro Luís V. Sousa <pedroluisvsousa@gmail.com>, 2017
 # Wanderlei Hüttel <wanderlei.huttel@gmail.com>, 2017
@@ -19,7 +19,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-04-10 01:18+0000\n"
+"POT-Creation-Date: 2026-08-18 00:32+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
 "Last-Translator: pedroalves5770, 2025\n"
 "Language-Team: Portuguese (Brazil) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/pt_BR/)\n"
@@ -29,26 +29,6 @@ msgstr ""
 "Language: pt_BR\n"
 "Plural-Forms: nplurals=3; plural=(n == 0 || n == 1) ? 0 : n != 0 && n % 1000000 == 0 ? 1 : 2;\n"
 
-#: templates/user.html.twig hook.php:627 hook.php:646
-msgid "Bypass filtering on the groups assignment"
-msgstr "Ignorar a filtragem na atribuição de grupos"
-
-#: templates/group_group.html.twig
-msgid "List of groups to escalate"
-msgstr ""
-
-#: templates/escalade_form.html.twig
-msgid "Escalate ticket"
-msgstr "Escalar chamado"
-
-#: templates/escalade_form.html.twig
-msgid "Comment"
-msgstr "Comentário"
-
-#: templates/escalade_form.html.twig
-msgid "Assign me as an observer"
-msgstr "Atribua-me como observador"
-
 #: templates/config.html.twig
 msgid "Group assignment"
 msgstr ""
@@ -141,115 +121,135 @@ msgstr ""
 msgid "Display delete button"
 msgstr "Mostrar botão excluir"
 
-#: public/js/cloneandlink_ticket.js.php:40
-msgid "Clone and link"
-msgstr "Clonar e relacionar"
+#: templates/group_group.html.twig
+msgid "List of groups to escalate"
+msgstr ""
 
-#: setup.php:174 inc/user.class.php:167 inc/group_group.class.php:61
-msgid "Escalation"
-msgstr "Escalonamento"
+#: templates/user.html.twig hook.php:643 hook.php:662
+msgid "Bypass filtering on the groups assignment"
+msgstr "Ignorar a filtragem na atribuição de grupos"
+
+#: templates/escalade_form.html.twig
+msgid "Escalate ticket"
+msgstr "Escalar chamado"
+
+#: templates/escalade_form.html.twig
+msgid "Comment"
+msgstr "Comentário"
+
+#: templates/escalade_form.html.twig
+msgid "Assign me as an observer"
+msgstr "Atribua-me como observador"
 
-#: hook.php:581
+#: hook.php:597
 msgid "Group concerned by the escalation"
 msgstr "Grupo afetado pela escalada"
 
-#: hook.php:599
+#: hook.php:615
 msgid "Number of escalations"
 msgstr "Número de escalações"
 
-#: hook.php:613
+#: hook.php:629
 msgid "Number of escalations between two groups"
 msgstr "Número de escalações entre dois grupos"
 
-#: inc/history.class.php:192
-msgid "Reassign the ticket to group"
-msgstr "Reatribuir o ticket ao grupo"
+#: public/js/cloneandlink_ticket.js.php:40
+msgid "Clone and link"
+msgstr "Clonar e relacionar"
 
-#: inc/history.class.php:236
-msgid "full assignation history"
-msgstr "histórico de atribuição completo"
+#: setup.php:175 inc/user.class.php:167 inc/group_group.class.php:61
+msgid "Escalation"
+msgstr "Escalonamento"
 
-#: inc/history.class.php:239
-msgid "View full history"
-msgstr "Visualizar todo o histórico"
+#: inc/notification.class.php:83
+msgid "Requester user of the ticket"
+msgstr "Usuário requerente do chamado"
 
-#: inc/history.class.php:294
-msgid "Tickets to follow (escalated)"
-msgstr "Chamados para seguir (escalonados)"
+#: inc/notification.class.php:125
+msgid "Group escalated in the ticket"
+msgstr "Grupo escalado no chamado"
 
-#: inc/history.class.php:308
-msgid "Tickets to close (escalated)"
-msgstr "Chamados para fechar (escalonado)"
+#: inc/notification.class.php:129
+msgid "Manager of the group escalated in the ticket"
+msgstr "Gerente do grupo escalado no ticket"
+
+#: inc/notification.class.php:135
+msgid "Requester user of the task/reminder"
+msgstr "Usuário requerente da tarefa/lembrete"
+
+#: inc/notification.class.php:140
+msgid "Last group escalated in the ticket"
+msgstr "Último grupo escalado no chamado"
 
-#: inc/ticket.class.php:312
+#: inc/notification.class.php:144
+msgid "Manager of last group escalated in the ticket"
+msgstr "Gerente do último grupo escalado no chamado"
+
+#: inc/notification.class.php:384
+msgid "Solve date modification"
+msgstr "Modificação da data de solução"
+
+#: inc/ticket.class.php:350
 msgid "Solution provided, back to the group"
 msgstr "Solução fornecida, volta para o grupo"
 
-#: inc/ticket.class.php:380
+#: inc/ticket.class.php:418
 msgid "Solution rejected, return to the group"
 msgstr "Solução rejeitada, volte para o grupo"
 
-#: inc/ticket.class.php:563 inc/ticket.class.php:660
+#: inc/ticket.class.php:603 inc/ticket.class.php:699
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Escalonamento para o grupo%s."
 
-#: inc/ticket.class.php:1016
+#: inc/ticket.class.php:1054
 msgid "Error : get old ticket"
 msgstr "Erro: obter chamado antigo"
 
-#: inc/ticket.class.php:1031
+#: inc/ticket.class.php:1069
 msgid "Error : adding new ticket"
 msgstr "Erro: adição de novo chamado"
 
-#: inc/ticket.class.php:1050
+#: inc/ticket.class.php:1088
 msgid "Error : adding link between the two tickets"
 msgstr "Erro: adição de relacionamento entre os dois chamados"
 
-#: inc/ticket.class.php:1061 inc/ticket.class.php:1095
-#: inc/ticket.class.php:1100
+#: inc/ticket.class.php:1099 inc/ticket.class.php:1133
+#: inc/ticket.class.php:1138
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Este chamado foi clonado do chamado de número"
 
-#: inc/ticket.class.php:1067
+#: inc/ticket.class.php:1105
 msgid "Error : adding followups"
 msgstr "Erro: adição de acompanhamentos"
 
-#: inc/ticket.class.php:1206 inc/ticket.class.php:1207
+#: inc/ticket.class.php:1221 inc/ticket.class.php:1222
 msgid "Escalate"
 msgstr "Escalar"
 
-#: inc/ticket.class.php:1328
+#: inc/ticket.class.php:1343
 msgid "You must select a group."
 msgstr "Você deve selecionar um grupo."
 
-#: inc/notification.class.php:83
-msgid "Requester user of the ticket"
-msgstr "Usuário requerente do chamado"
-
-#: inc/notification.class.php:125
-msgid "Group escalated in the ticket"
-msgstr "Grupo escalado no chamado"
-
-#: inc/notification.class.php:129
-msgid "Manager of the group escalated in the ticket"
-msgstr "Gerente do grupo escalado no ticket"
+#: inc/history.class.php:192
+msgid "Reassign the ticket to group"
+msgstr "Reatribuir o ticket ao grupo"
 
-#: inc/notification.class.php:135
-msgid "Requester user of the task/reminder"
-msgstr "Usuário requerente da tarefa/lembrete"
+#: inc/history.class.php:236
+msgid "full assignation history"
+msgstr "histórico de atribuição completo"
 
-#: inc/notification.class.php:140
-msgid "Last group escalated in the ticket"
-msgstr "Último grupo escalado no chamado"
+#: inc/history.class.php:239
+msgid "View full history"
+msgstr "Visualizar todo o histórico"
 
-#: inc/notification.class.php:144
-msgid "Manager of last group escalated in the ticket"
-msgstr "Gerente do último grupo escalado no chamado"
+#: inc/history.class.php:294
+msgid "Tickets to follow (escalated)"
+msgstr "Chamados para seguir (escalonados)"
 
-#: inc/notification.class.php:384
-msgid "Solve date modification"
-msgstr "Modificação da data de solução"
+#: inc/history.class.php:308
+msgid "Tickets to close (escalated)"
+msgstr "Chamados para fechar (escalonado)"
 
 #: inc/config.class.php:39
 msgid "Escalade"
diff --git a/locales/ru_RU.po b/locales/ru_RU.po
index 342e169b..91940384 100644
--- a/locales/ru_RU.po
+++ b/locales/ru_RU.po
@@ -15,7 +15,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-04-10 01:18+0000\n"
+"POT-Creation-Date: 2026-08-18 00:32+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
 "Last-Translator: hamkms, 2025\n"
 "Language-Team: Russian (Russia) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/ru_RU/)\n"
@@ -25,26 +25,6 @@ msgstr ""
 "Language: ru_RU\n"
 "Plural-Forms: nplurals=4; plural=(n%10==1 && n%100!=11 ? 0 : n%10>=2 && n%10<=4 && (n%100<12 || n%100>14) ? 1 : n%10==0 || (n%10>=5 && n%10<=9) || (n%100>=11 && n%100<=14)? 2 : 3);\n"
 
-#: templates/user.html.twig hook.php:627 hook.php:646
-msgid "Bypass filtering on the groups assignment"
-msgstr "Игнорирование фильтра назначения групп"
-
-#: templates/group_group.html.twig
-msgid "List of groups to escalate"
-msgstr ""
-
-#: templates/escalade_form.html.twig
-msgid "Escalate ticket"
-msgstr "Переназначить заявку"
-
-#: templates/escalade_form.html.twig
-msgid "Comment"
-msgstr "Комментарий"
-
-#: templates/escalade_form.html.twig
-msgid "Assign me as an observer"
-msgstr "Назначить меня наблюдателем"
-
 #: templates/config.html.twig
 msgid "Group assignment"
 msgstr ""
@@ -137,115 +117,135 @@ msgstr ""
 msgid "Display delete button"
 msgstr "Показывать кнопку удаления"
 
-#: public/js/cloneandlink_ticket.js.php:40
-msgid "Clone and link"
-msgstr "Клонировать и связать"
+#: templates/group_group.html.twig
+msgid "List of groups to escalate"
+msgstr ""
 
-#: setup.php:174 inc/user.class.php:167 inc/group_group.class.php:61
-msgid "Escalation"
-msgstr "Переназначение"
+#: templates/user.html.twig hook.php:643 hook.php:662
+msgid "Bypass filtering on the groups assignment"
+msgstr "Игнорирование фильтра назначения групп"
+
+#: templates/escalade_form.html.twig
+msgid "Escalate ticket"
+msgstr "Переназначить заявку"
+
+#: templates/escalade_form.html.twig
+msgid "Comment"
+msgstr "Комментарий"
+
+#: templates/escalade_form.html.twig
+msgid "Assign me as an observer"
+msgstr "Назначить меня наблюдателем"
 
-#: hook.php:581
+#: hook.php:597
 msgid "Group concerned by the escalation"
 msgstr "Группа, назначенная при эскалации"
 
-#: hook.php:599
+#: hook.php:615
 msgid "Number of escalations"
 msgstr "Число переназначений"
 
-#: hook.php:613
+#: hook.php:629
 msgid "Number of escalations between two groups"
 msgstr "Число переназначений между двумя группами"
 
-#: inc/history.class.php:192
-msgid "Reassign the ticket to group"
-msgstr "Переназначить заявку группе"
+#: public/js/cloneandlink_ticket.js.php:40
+msgid "Clone and link"
+msgstr "Клонировать и связать"
 
-#: inc/history.class.php:236
-msgid "full assignation history"
-msgstr "Полная история назначений"
+#: setup.php:175 inc/user.class.php:167 inc/group_group.class.php:61
+msgid "Escalation"
+msgstr "Переназначение"
 
-#: inc/history.class.php:239
-msgid "View full history"
-msgstr "Просмотреть полную историю"
+#: inc/notification.class.php:83
+msgid "Requester user of the ticket"
+msgstr "Инициатор заявки"
 
-#: inc/history.class.php:294
-msgid "Tickets to follow (escalated)"
-msgstr "Заявки к просмотру"
+#: inc/notification.class.php:125
+msgid "Group escalated in the ticket"
+msgstr "Группа, эскалированная в заявку"
 
-#: inc/history.class.php:308
-msgid "Tickets to close (escalated)"
-msgstr "Заявки к закрытию"
+#: inc/notification.class.php:129
+msgid "Manager of the group escalated in the ticket"
+msgstr "Менеджер группы, эскалированной в заявку"
+
+#: inc/notification.class.php:135
+msgid "Requester user of the task/reminder"
+msgstr "Инициатор задачи/напоминания"
+
+#: inc/notification.class.php:140
+msgid "Last group escalated in the ticket"
+msgstr "Последняя группа эскалации заявки"
 
-#: inc/ticket.class.php:312
+#: inc/notification.class.php:144
+msgid "Manager of last group escalated in the ticket"
+msgstr "Менеджер последней группы эскалации в заявке"
+
+#: inc/notification.class.php:384
+msgid "Solve date modification"
+msgstr "Изменение даты решения"
+
+#: inc/ticket.class.php:350
 msgid "Solution provided, back to the group"
 msgstr "Решение найдено, возврат к группе"
 
-#: inc/ticket.class.php:380
+#: inc/ticket.class.php:418
 msgid "Solution rejected, return to the group"
 msgstr "Решение отклонено, возврат к группе"
 
-#: inc/ticket.class.php:563 inc/ticket.class.php:660
+#: inc/ticket.class.php:603 inc/ticket.class.php:699
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Назначить заявку группе %s"
 
-#: inc/ticket.class.php:1016
+#: inc/ticket.class.php:1054
 msgid "Error : get old ticket"
 msgstr "Ошибка получения данных заявки"
 
-#: inc/ticket.class.php:1031
+#: inc/ticket.class.php:1069
 msgid "Error : adding new ticket"
 msgstr "Ошибка добавления заявки"
 
-#: inc/ticket.class.php:1050
+#: inc/ticket.class.php:1088
 msgid "Error : adding link between the two tickets"
 msgstr "Ошибка связывания заявок"
 
-#: inc/ticket.class.php:1061 inc/ticket.class.php:1095
-#: inc/ticket.class.php:1100
+#: inc/ticket.class.php:1099 inc/ticket.class.php:1133
+#: inc/ticket.class.php:1138
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Заявка создана из другой, №"
 
-#: inc/ticket.class.php:1067
+#: inc/ticket.class.php:1105
 msgid "Error : adding followups"
 msgstr "Ошибка добавления комментария"
 
-#: inc/ticket.class.php:1206 inc/ticket.class.php:1207
+#: inc/ticket.class.php:1221 inc/ticket.class.php:1222
 msgid "Escalate"
 msgstr "Переназначение"
 
-#: inc/ticket.class.php:1328
+#: inc/ticket.class.php:1343
 msgid "You must select a group."
 msgstr "Вы должны выбрать группу"
 
-#: inc/notification.class.php:83
-msgid "Requester user of the ticket"
-msgstr "Инициатор заявки"
-
-#: inc/notification.class.php:125
-msgid "Group escalated in the ticket"
-msgstr "Группа, эскалированная в заявку"
-
-#: inc/notification.class.php:129
-msgid "Manager of the group escalated in the ticket"
-msgstr "Менеджер группы, эскалированной в заявку"
+#: inc/history.class.php:192
+msgid "Reassign the ticket to group"
+msgstr "Переназначить заявку группе"
 
-#: inc/notification.class.php:135
-msgid "Requester user of the task/reminder"
-msgstr "Инициатор задачи/напоминания"
+#: inc/history.class.php:236
+msgid "full assignation history"
+msgstr "Полная история назначений"
 
-#: inc/notification.class.php:140
-msgid "Last group escalated in the ticket"
-msgstr "Последняя группа эскалации заявки"
+#: inc/history.class.php:239
+msgid "View full history"
+msgstr "Просмотреть полную историю"
 
-#: inc/notification.class.php:144
-msgid "Manager of last group escalated in the ticket"
-msgstr "Менеджер последней группы эскалации в заявке"
+#: inc/history.class.php:294
+msgid "Tickets to follow (escalated)"
+msgstr "Заявки к просмотру"
 
-#: inc/notification.class.php:384
-msgid "Solve date modification"
-msgstr "Изменение даты решения"
+#: inc/history.class.php:308
+msgid "Tickets to close (escalated)"
+msgstr "Заявки к закрытию"
 
 #: inc/config.class.php:39
 msgid "Escalade"
diff --git a/locales/sk_SK.po b/locales/sk_SK.po
index 66331358..22af49da 100644
--- a/locales/sk_SK.po
+++ b/locales/sk_SK.po
@@ -8,7 +8,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-04-10 01:18+0000\n"
+"POT-Creation-Date: 2026-08-18 00:32+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
 "Last-Translator: feonsu <feonsu@gmail.com>, 2019,2023-2026\n"
 "Language-Team: Slovak (Slovakia) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/sk_SK/)\n"
@@ -18,26 +18,6 @@ msgstr ""
 "Language: sk_SK\n"
 "Plural-Forms: nplurals=4; plural=(n % 1 == 0 && n == 1 ? 0 : n % 1 == 0 && n >= 2 && n <= 4 ? 1 : n % 1 != 0 ? 2: 3);\n"
 
-#: templates/user.html.twig hook.php:627 hook.php:646
-msgid "Bypass filtering on the groups assignment"
-msgstr "Vynechať filtrovanie pri priraďovaní skupín"
-
-#: templates/group_group.html.twig
-msgid "List of groups to escalate"
-msgstr "Zoznam skupín na eskaláciu"
-
-#: templates/escalade_form.html.twig
-msgid "Escalate ticket"
-msgstr "Eskalovať požiadavku"
-
-#: templates/escalade_form.html.twig
-msgid "Comment"
-msgstr "Komentár"
-
-#: templates/escalade_form.html.twig
-msgid "Assign me as an observer"
-msgstr "Priradiť mňa ako pozorovateľa"
-
 #: templates/config.html.twig
 msgid "Group assignment"
 msgstr "Priradenie skupiny"
@@ -130,115 +110,135 @@ msgstr "Posledný menovaný má prednosť."
 msgid "Display delete button"
 msgstr "Zobraziť tlačidlo mazania"
 
-#: public/js/cloneandlink_ticket.js.php:40
-msgid "Clone and link"
-msgstr "Klonovať a prepojiť"
+#: templates/group_group.html.twig
+msgid "List of groups to escalate"
+msgstr "Zoznam skupín na eskaláciu"
 
-#: setup.php:174 inc/user.class.php:167 inc/group_group.class.php:61
-msgid "Escalation"
-msgstr "Eskalácie"
+#: templates/user.html.twig hook.php:643 hook.php:662
+msgid "Bypass filtering on the groups assignment"
+msgstr "Vynechať filtrovanie pri priraďovaní skupín"
+
+#: templates/escalade_form.html.twig
+msgid "Escalate ticket"
+msgstr "Eskalovať požiadavku"
+
+#: templates/escalade_form.html.twig
+msgid "Comment"
+msgstr "Komentár"
+
+#: templates/escalade_form.html.twig
+msgid "Assign me as an observer"
+msgstr "Priradiť mňa ako pozorovateľa"
 
-#: hook.php:581
+#: hook.php:597
 msgid "Group concerned by the escalation"
 msgstr "Skupina, ktorej sa týkajú eskalácie"
 
-#: hook.php:599
+#: hook.php:615
 msgid "Number of escalations"
 msgstr "Počet eskalácií"
 
-#: hook.php:613
+#: hook.php:629
 msgid "Number of escalations between two groups"
 msgstr "Počet eskalácií medzi dvoma skupinami"
 
-#: inc/history.class.php:192
-msgid "Reassign the ticket to group"
-msgstr "Znovu priradiť požiadavku skupine"
+#: public/js/cloneandlink_ticket.js.php:40
+msgid "Clone and link"
+msgstr "Klonovať a prepojiť"
 
-#: inc/history.class.php:236
-msgid "full assignation history"
-msgstr "úplná história priradenia"
+#: setup.php:175 inc/user.class.php:167 inc/group_group.class.php:61
+msgid "Escalation"
+msgstr "Eskalácie"
 
-#: inc/history.class.php:239
-msgid "View full history"
-msgstr "Zobraziť úplnú históriu"
+#: inc/notification.class.php:83
+msgid "Requester user of the ticket"
+msgstr "Používateľ-žiadateľ požiadavky"
 
-#: inc/history.class.php:294
-msgid "Tickets to follow (escalated)"
-msgstr "Požiadavky na sledovanie (eskalované)"
+#: inc/notification.class.php:125
+msgid "Group escalated in the ticket"
+msgstr "Skupina eskalovaná v požiadavke"
 
-#: inc/history.class.php:308
-msgid "Tickets to close (escalated)"
-msgstr "Požiadavky na uzavretie (eskalované)"
+#: inc/notification.class.php:129
+msgid "Manager of the group escalated in the ticket"
+msgstr "Manažér skupiny eskalovanej v požiadavke"
+
+#: inc/notification.class.php:135
+msgid "Requester user of the task/reminder"
+msgstr "Používateľ-žiadateľ úlohy/pripomienky"
+
+#: inc/notification.class.php:140
+msgid "Last group escalated in the ticket"
+msgstr "Posledná skupina eskalovaná v požiadavke"
 
-#: inc/ticket.class.php:312
+#: inc/notification.class.php:144
+msgid "Manager of last group escalated in the ticket"
+msgstr "Manažér poslednej skupiny eskalovanej v požiadavke"
+
+#: inc/notification.class.php:384
+msgid "Solve date modification"
+msgstr "Zmena dátumu vyriešenia"
+
+#: inc/ticket.class.php:350
 msgid "Solution provided, back to the group"
 msgstr "Riešenie poskytnuté, späť k skupine"
 
-#: inc/ticket.class.php:380
+#: inc/ticket.class.php:418
 msgid "Solution rejected, return to the group"
 msgstr "Riešenie odmietnuté, návrat k skupine"
 
-#: inc/ticket.class.php:563 inc/ticket.class.php:660
+#: inc/ticket.class.php:603 inc/ticket.class.php:699
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "Eskalácia na skupinu %s."
 
-#: inc/ticket.class.php:1016
+#: inc/ticket.class.php:1054
 msgid "Error : get old ticket"
 msgstr "Chyba: získavanie starej požiadavky"
 
-#: inc/ticket.class.php:1031
+#: inc/ticket.class.php:1069
 msgid "Error : adding new ticket"
 msgstr "Chyba: pridávanie novej požiadavky"
 
-#: inc/ticket.class.php:1050
+#: inc/ticket.class.php:1088
 msgid "Error : adding link between the two tickets"
 msgstr "Chyba: pridávanie prepojení medzi dvoma požiadavkami"
 
-#: inc/ticket.class.php:1061 inc/ticket.class.php:1095
-#: inc/ticket.class.php:1100
+#: inc/ticket.class.php:1099 inc/ticket.class.php:1133
+#: inc/ticket.class.php:1138
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Táto požiadavka bola klonovaná z požiadavky č."
 
-#: inc/ticket.class.php:1067
+#: inc/ticket.class.php:1105
 msgid "Error : adding followups"
 msgstr "Chyba: pridávanie reakcií"
 
-#: inc/ticket.class.php:1206 inc/ticket.class.php:1207
+#: inc/ticket.class.php:1221 inc/ticket.class.php:1222
 msgid "Escalate"
 msgstr "Eskalovať"
 
-#: inc/ticket.class.php:1328
+#: inc/ticket.class.php:1343
 msgid "You must select a group."
 msgstr "Musíte vybrať skupinu."
 
-#: inc/notification.class.php:83
-msgid "Requester user of the ticket"
-msgstr "Používateľ-žiadateľ požiadavky"
-
-#: inc/notification.class.php:125
-msgid "Group escalated in the ticket"
-msgstr "Skupina eskalovaná v požiadavke"
-
-#: inc/notification.class.php:129
-msgid "Manager of the group escalated in the ticket"
-msgstr "Manažér skupiny eskalovanej v požiadavke"
+#: inc/history.class.php:192
+msgid "Reassign the ticket to group"
+msgstr "Znovu priradiť požiadavku skupine"
 
-#: inc/notification.class.php:135
-msgid "Requester user of the task/reminder"
-msgstr "Používateľ-žiadateľ úlohy/pripomienky"
+#: inc/history.class.php:236
+msgid "full assignation history"
+msgstr "úplná história priradenia"
 
-#: inc/notification.class.php:140
-msgid "Last group escalated in the ticket"
-msgstr "Posledná skupina eskalovaná v požiadavke"
+#: inc/history.class.php:239
+msgid "View full history"
+msgstr "Zobraziť úplnú históriu"
 
-#: inc/notification.class.php:144
-msgid "Manager of last group escalated in the ticket"
-msgstr "Manažér poslednej skupiny eskalovanej v požiadavke"
+#: inc/history.class.php:294
+msgid "Tickets to follow (escalated)"
+msgstr "Požiadavky na sledovanie (eskalované)"
 
-#: inc/notification.class.php:384
-msgid "Solve date modification"
-msgstr "Zmena dátumu vyriešenia"
+#: inc/history.class.php:308
+msgid "Tickets to close (escalated)"
+msgstr "Požiadavky na uzavretie (eskalované)"
 
 #: inc/config.class.php:39
 msgid "Escalade"
diff --git a/locales/tr_TR.po b/locales/tr_TR.po
index c347edb7..1ba7f4c6 100644
--- a/locales/tr_TR.po
+++ b/locales/tr_TR.po
@@ -9,7 +9,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: GLPI Plugin - Escalade\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2026-04-10 01:18+0000\n"
+"POT-Creation-Date: 2026-08-18 00:32+0000\n"
 "PO-Revision-Date: 2015-09-18 09:48+0000\n"
 "Last-Translator: Kaya Zeren <kayazeren@gmail.com>, 2015-2016,2018-2021,2023-2026\n"
 "Language-Team: Turkish (Turkey) (http://app.transifex.com/teclib/glpi-project-plugin-escalade/language/tr_TR/)\n"
@@ -19,26 +19,6 @@ msgstr ""
 "Language: tr_TR\n"
 "Plural-Forms: nplurals=2; plural=(n > 1);\n"
 
-#: templates/user.html.twig hook.php:627 hook.php:646
-msgid "Bypass filtering on the groups assignment"
-msgstr "Grup atamalarında süzgeçler atlansın"
-
-#: templates/group_group.html.twig
-msgid "List of groups to escalate"
-msgstr "Üste aktarılacak grupların listesi"
-
-#: templates/escalade_form.html.twig
-msgid "Escalate ticket"
-msgstr "Destek kaydını üste aktar"
-
-#: templates/escalade_form.html.twig
-msgid "Comment"
-msgstr "Açıklama"
-
-#: templates/escalade_form.html.twig
-msgid "Assign me as an observer"
-msgstr "Beni gözlemci olarak ata"
-
 #: templates/config.html.twig
 msgid "Group assignment"
 msgstr "Grup ataması"
@@ -131,115 +111,135 @@ msgstr "eki ile aynıdır. Bunun önceliği vardır."
 msgid "Display delete button"
 msgstr "Sil düğmesi görüntülensin"
 
-#: public/js/cloneandlink_ticket.js.php:40
-msgid "Clone and link"
-msgstr "Kopyala ve ilişkilendir"
+#: templates/group_group.html.twig
+msgid "List of groups to escalate"
+msgstr "Üste aktarılacak grupların listesi"
 
-#: setup.php:174 inc/user.class.php:167 inc/group_group.class.php:61
-msgid "Escalation"
-msgstr "Üste aktarma"
+#: templates/user.html.twig hook.php:643 hook.php:662
+msgid "Bypass filtering on the groups assignment"
+msgstr "Grup atamalarında süzgeçler atlansın"
+
+#: templates/escalade_form.html.twig
+msgid "Escalate ticket"
+msgstr "Destek kaydını üste aktar"
+
+#: templates/escalade_form.html.twig
+msgid "Comment"
+msgstr "Açıklama"
+
+#: templates/escalade_form.html.twig
+msgid "Assign me as an observer"
+msgstr "Beni gözlemci olarak ata"
 
-#: hook.php:581
+#: hook.php:597
 msgid "Group concerned by the escalation"
 msgstr "Üste aktarma grubu"
 
-#: hook.php:599
+#: hook.php:615
 msgid "Number of escalations"
 msgstr "Üste aktarma sayısı"
 
-#: hook.php:613
+#: hook.php:629
 msgid "Number of escalations between two groups"
 msgstr "İki grup arasındaki üste aktarma sayısı"
 
-#: inc/history.class.php:192
-msgid "Reassign the ticket to group"
-msgstr "Destek kaydını bir gruba ata"
+#: public/js/cloneandlink_ticket.js.php:40
+msgid "Clone and link"
+msgstr "Kopyala ve ilişkilendir"
 
-#: inc/history.class.php:236
-msgid "full assignation history"
-msgstr "Tam atama geçmişi"
+#: setup.php:175 inc/user.class.php:167 inc/group_group.class.php:61
+msgid "Escalation"
+msgstr "Üste aktarma"
 
-#: inc/history.class.php:239
-msgid "View full history"
-msgstr "Tam geçmişi görüntüle"
+#: inc/notification.class.php:83
+msgid "Requester user of the ticket"
+msgstr "Destek kaydı isteğinde bulunan kullanıcı"
 
-#: inc/history.class.php:294
-msgid "Tickets to follow (escalated)"
-msgstr "İzlenecek destek kayıtları (üste aktarılmış)"
+#: inc/notification.class.php:125
+msgid "Group escalated in the ticket"
+msgstr "Destek kaydında üste aktarılmış grup"
 
-#: inc/history.class.php:308
-msgid "Tickets to close (escalated)"
-msgstr "Kapatılacak destek kayıtları (üste aktarılmış)"
+#: inc/notification.class.php:129
+msgid "Manager of the group escalated in the ticket"
+msgstr "Destek kaydında üste aktarılmış grubun yöneticisi"
+
+#: inc/notification.class.php:135
+msgid "Requester user of the task/reminder"
+msgstr "Görev/anımsatıcı isteğinde bulunan kullanıcı"
+
+#: inc/notification.class.php:140
+msgid "Last group escalated in the ticket"
+msgstr "Destek kaydında üste aktarılmış son grup"
 
-#: inc/ticket.class.php:312
+#: inc/notification.class.php:144
+msgid "Manager of last group escalated in the ticket"
+msgstr "Destek kaydında üste aktarılmış son grubun yöneticisi"
+
+#: inc/notification.class.php:384
+msgid "Solve date modification"
+msgstr "Tarih değişikliğini çöz"
+
+#: inc/ticket.class.php:350
 msgid "Solution provided, back to the group"
 msgstr "Çözüm sağlandı, gruba geri git"
 
-#: inc/ticket.class.php:380
+#: inc/ticket.class.php:418
 msgid "Solution rejected, return to the group"
 msgstr "Çözüm reddedildi, gruba geri git"
 
-#: inc/ticket.class.php:563 inc/ticket.class.php:660
+#: inc/ticket.class.php:603 inc/ticket.class.php:699
 #, php-format
 msgid "Escalation to the group %s."
 msgstr "%s grubuna üste aktarma."
 
-#: inc/ticket.class.php:1016
+#: inc/ticket.class.php:1054
 msgid "Error : get old ticket"
 msgstr "Hata : Eski destek kaydı alma"
 
-#: inc/ticket.class.php:1031
+#: inc/ticket.class.php:1069
 msgid "Error : adding new ticket"
 msgstr "Hata : Yeni destek kaydı ekleme"
 
-#: inc/ticket.class.php:1050
+#: inc/ticket.class.php:1088
 msgid "Error : adding link between the two tickets"
 msgstr "Hata : İki destek kaydı arasında ilişki ekleme"
 
-#: inc/ticket.class.php:1061 inc/ticket.class.php:1095
-#: inc/ticket.class.php:1100
+#: inc/ticket.class.php:1099 inc/ticket.class.php:1133
+#: inc/ticket.class.php:1138
 msgid "This ticket has been cloned from the ticket num"
 msgstr "Bu destek, destek kaydı numarasından"
 
-#: inc/ticket.class.php:1067
+#: inc/ticket.class.php:1105
 msgid "Error : adding followups"
 msgstr "Hata : İzleme ekleme"
 
-#: inc/ticket.class.php:1206 inc/ticket.class.php:1207
+#: inc/ticket.class.php:1221 inc/ticket.class.php:1222
 msgid "Escalate"
 msgstr "Üste aktar"
 
-#: inc/ticket.class.php:1328
+#: inc/ticket.class.php:1343
 msgid "You must select a group."
 msgstr "Bir grup seçmelisiniz."
 
-#: inc/notification.class.php:83
-msgid "Requester user of the ticket"
-msgstr "Destek kaydı isteğinde bulunan kullanıcı"
-
-#: inc/notification.class.php:125
-msgid "Group escalated in the ticket"
-msgstr "Destek kaydında üste aktarılmış grup"
-
-#: inc/notification.class.php:129
-msgid "Manager of the group escalated in the ticket"
-msgstr "Destek kaydında üste aktarılmış grubun yöneticisi"
+#: inc/history.class.php:192
+msgid "Reassign the ticket to group"
+msgstr "Destek kaydını bir gruba ata"
 
-#: inc/notification.class.php:135
-msgid "Requester user of the task/reminder"
-msgstr "Görev/anımsatıcı isteğinde bulunan kullanıcı"
+#: inc/history.class.php:236
+msgid "full assignation history"
+msgstr "Tam atama geçmişi"
 
-#: inc/notification.class.php:140
-msgid "Last group escalated in the ticket"
-msgstr "Destek kaydında üste aktarılmış son grup"
+#: inc/history.class.php:239
+msgid "View full history"
+msgstr "Tam geçmişi görüntüle"
 
-#: inc/notification.class.php:144
-msgid "Manager of last group escalated in the ticket"
-msgstr "Destek kaydında üste aktarılmış son grubun yöneticisi"
+#: inc/history.class.php:294
+msgid "Tickets to follow (escalated)"
+msgstr "İzlenecek destek kayıtları (üste aktarılmış)"
 
-#: inc/notification.class.php:384
-msgid "Solve date modification"
-msgstr "Tarih değişikliğini çöz"
+#: inc/history.class.php:308
+msgid "Tickets to close (escalated)"
+msgstr "Kapatılacak destek kayıtları (üste aktarılmış)"
 
 #: inc/config.class.php:39
 msgid "Escalade"