Latest Thunderbird desktop questions: Mon Apr 20 11:23:16 UTC 2026

Author: Automated

.answer_poll_count.txt

@@ -1 +1 @@
-45292
+45293

2026/2026-04-18-2026-04-18-thunderbird-answers-for-questions-desktop.csv

@@ -19,6 +19,7 @@ id,question_id,created,updated,content,creator,is_spam,num_helpful,num_unhelpful
 1812379,1576987,2026-04-18 11:31:18 -0700,2026-04-18 11:31:18 -0700,"<p>Ed's solution worked! I tried each of those separately many times, but not one after the other.  </p><p>Just to make sure, I did Repair-then-Compact twice, before trying to delete the Junk again. </p><p>Success! </p><p>Thanks Ed - 50 gold stars to you! </p>",DanRaymer,false,0,0
 1812374,1576991,2026-04-18 11:03:33 -0700,2026-04-18 11:03:33 -0700,"<p>Please share more info? Windows?  what release of thunderbird? do you have any email accounts working? Is your addressbook accessible? You mention having messages on D drive. Are those messages within an account, or were they previously under Local Folders? My guess is that, in reinstalling, you may have created a new profile. Let me know. </p>",davidsk,false,0,0
 1812377,1576991,2026-04-18 11:18:25 -0700,2026-04-18 11:18:25 -0700,"<p><em>re :I Updated to Your Latest Thunderbird (Default) Update: And Now I Can't Open Addresses in A-Separate Window....</em> </p><p>You need to tell us why this is not possible. Are you using a 'double click' action ? Is this set up: </p> <ul><li> Settings &gt; General </li><li> scroll to 'REading &amp; display' </li><li> Open messages in: </li><li> Select 'A new message window' or 'an existing message window' </li></ul> <p>This means a double click would enact that option. </p><p>OR are you right clicking on selected email and choosing 'Open' and then 'Open message in new window' . What options do you see when you select 'Open' ? Upload an image file eg: jpg showing what you see. </p><p><em>re :So I went Back to Previous Installation:</em> </p><p>You cannot simply reinstall a previous version and expect it work. Ever since version 68, <a href=""https://support.mozilla.org/en-US/kb/dedicated-profile-thunderbird-installation"" rel=""nofollow"">https://support.mozilla.org/en-US/kb/dedicated-profile-thunderbird-installation</a> </p><p>This is what you can do if you want to use that earlier version </p> <ul><li> Exit Thunderbird. </li><li> Access profile name folder and delete the 'compatibility.ini' file. </li><li> Start Thunderbird </li><li> select the correct profile. </li></ul> <p>If you need additional steps please ask and they can offered. </p><p>Please note if you have auto updates operating then remember to update those settings to select tell you about apdate but let you choose whether to install. </p>",Toad-Hall,false,0,0
+1812566,1577010,2026-04-20 06:25:41 -0700,2026-04-20 06:25:41 -0700,"<p>Het antwoord op uw eerste vraag hangt af van de vraag of u POP of IMAP gebruikt. Bij POP is opnieuw downloaden niet mogelijk. Als u ze vanuit uw lokale opslag zou willen herstellen, is het misschien een optie om een nieuw profiel aan te maken en daarin te verwijzen naar de oude locatie. U kunt dan (denk ik) rustig bekijken welke mappen u wilt herstellen en ze daarna in uw echte profiel terughalen. Denk er wel aan eerst even een kopie van het geheel te maken, zodat ze niet per ongeluk worden beschadigd of verwijderd. </p>",markh2,false,1,0
 1812415,1577029,2026-04-18 15:50:43 -0700,2026-04-18 15:50:43 -0700,<p>Hast du die beiden Ordner in einem deiner Email-Konten erstellt oder in den Lokalen Ordnern? Normalerweise landet ein manuell gelöschter Ordner im Papierkorb. Hast du dessen Inhalt schon überprüft? Machst du regelmäßig Sicherungskopien des Profilordners von Thunderbird oder deiner privaten Daten auf dem PC? </p>,Mapenzi,false,0,0
 1812414,1577042,2026-04-18 15:46:19 -0700,2026-04-18 15:46:19 -0700,"<p>Does the same issue happen when you start Thunderbird in 'troubleshoot mode'? <a href=""https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird"" rel=""nofollow"">https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird</a> This is the first diagnostic test to be done in a situation like this one. </p>",Mapenzi,false,0,0
 1812420,1577044,2026-04-18 16:23:55 -0700,2026-04-18 16:23:55 -0700,"<p>The blackmail message is from Comcast, not from Thunderbird itself. That web mail works isn't relevant because the mail servers see the web mail host server as the originator, not your home IP address. </p><p>You can do some checking on your own - google ""email blacklist check"" and you will find several public checkers. But, wrongly or rightly, only Comcast is able to lift the blacklist. You'll have to contact them. </p>",rednoise,false,0,0

2026/2026-04-18-2026-04-18-thunderbird-creator-answers-desktop-all-locales.csv

@@ -8,12 +8,12 @@ id,created,updated,locale,product,title,is_solved,solution,solved_by,is_spam,las
 1576928,2026-04-17 19:23:21 -0700,2026-04-18 00:36:17 -0700,en-US,thunderbird,thunderbird is not sending or receiving email to a particular legitimate email address; never had this problem in the past--it's just one particular email--please stop blocking it; @inreach. garmin.com,false,,,false,1812342,1812305;1812321;1812323;1812339;1812342;,send-and-receive-email,windows-11;thunderbird;send-and-receive-email;,paulvan,"<p>thunderbird is not sending or receiving email to a particular legitimate email address; never had this problem in the past--it's just one particular email--please stop blocking it; @inreach. <a href=""http://garmin.com"" rel=""nofollow"">garmin.com</a> </p>",paulvan;rednoise;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36;tb_version:149.0.2;os:Windows 11;kb_visits_prior:[""/en-US/kb/faq-changing-imap-pop""]",5,0,0,,,
 1576930,2026-04-17 19:24:45 -0700,2026-04-17 20:21:17 -0700,en-US,thunderbird,thunderbird is not sending or receiving email to a particular legitimate email address; never had this problem in the past--it's just one particular email--please stop blocking it; @inreach. garmin.com,false,,,false,1812307,1812307;,send-and-receive-email,windows-11;thunderbird;send-and-receive-email;,paulvan,<p>thunderbird is not sending or receiving email to a particular legitimate email address; never had this problem in the past--it's just one particular email--please stop blocking it; @inreach.garmin.com </p>,paulvan;rednoise;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36;tb_version:149.0.2;os:Windows 11;kb_visits_prior:[""/en-US/kb/faq-changing-imap-pop""]",1,0,0,,,
 1576931,2026-04-17 19:29:19 -0700,2026-04-17 20:29:06 -0700,en-US,thunderbird,"I'm unable to login to my Gmail account, error 400",true,1812308,siffemoz,false,1812310,1812308;1812310;,accounts,linux;thunderbird;accounts;,flashily.jockey945,"<p>""400. That’s an error.  The server cannot process the request because it is malformed. It should not be retried. That’s all we know."" </p>",flashily.jockey945;siffemoz;,false,false,false,;useragent:Mozilla/5.0 (X11; Linux x86_64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:140.9.0esr;os:Linux;solver_id:6239768,2,0,0,,,
-1576961,2026-04-17 22:28:35 -0700,2026-04-18 08:03:37 -0700,it,thunderbird,Discussione,true,1812357,@next,false,1812359,1812357;1812359;,customization,windows-11;thunderbird;customization;,dario_gabrielli64,"<p>Buongiorno a tutti, </p><p>Quando scarico la posta in Thunderbird vedo che in certi messaggi appare sulla sinistra una freccia e cliccando sopra appaiono altri messaggi nascosti sotto con la stessa discussione. Siccome a me piace vedere tutti i messaggi nella lista vorrei chiedere se possibile levare questa opzione in modo da vedere direttamente tutti i messaggi senza cliccare il messaggio principale. Ringraziando invio i miei saluti. </p>",dario_gabrielli64;@next;,false,false,false,;solver_id:3517521;useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:149.0.2;os:Windows 11,2,0,0,,,
+1576961,2026-04-17 22:28:35 -0700,2026-04-18 08:03:37 -0700,it,thunderbird,Discussione,true,1812357,@next,false,1812359,1812357;1812359;,customization,windows-11;thunderbird;customization;,dario_gabrielli64,"<p>Buongiorno a tutti, </p><p>Quando scarico la posta in Thunderbird vedo che in certi messaggi appare sulla sinistra una freccia e cliccando sopra appaiono altri messaggi nascosti sotto con la stessa discussione. Siccome a me piace vedere tutti i messaggi nella lista vorrei chiedere se possibile levare questa opzione in modo da vedere direttamente tutti i messaggi senza cliccare il messaggio principale. Ringraziando invio i miei saluti. </p>",dario_gabrielli64;@next;,false,false,false,;solver_id:3517521;useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:149.0.2;os:Windows 11,2,1,1,,,
 1576962,2026-04-17 22:38:47 -0700,2026-04-17 22:38:47 -0700,en-US,thunderbird,"Want to Reset/Fix ""Recent Folders"" List in TB149.0.2 on Win11",false,,,false,,"",email-and-messaging,windows-11;thunderbird;email-and-messaging;,gil-ffx,"<p>I like to sort my mail using the menu functions </p><p>Message-MoveTo-RecentDestinations </p><p>Unfortunately, for some time now, the ""Recent Destinations"" list remains very small and most folders, regardless of how recently I moved messages to them, do not show up on the list. </p><p>I have tried quitting TB, deleting folderCache.json, but that makes no difference.  The list stays the same, and it does not get updated for most folders. </p><p>Maybe that approach is no longer a panacea :-) and there is some other way to fix this? </p>",gil-ffx;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36;tb_version:149.0.2;os:Windows 11",0,0,0,,,
 1576970,2026-04-17 23:32:22 -0700,2026-04-18 01:55:55 -0700,en-US,thunderbird,"Last night Thunderbird deleted all my sent e mails, and can they be recovered?",false,,,false,1812348,1812348;,import-and-export-email,windows-7;thunderbird;import-and-export-email;,nancy63,"<p>Last night Thunderbird deleted all my sent e mails. I had 7000 items in my sent mailbox. This morning they all were gone, except for things sent since 10:00 pm last night. Our server provider said they were deleted by Thunderbird.  </p><p>Does anyone know why this happened and can they be recovered.? </p><p>We do a back up on an external drive. Can we go back two days and get them reloaded? </p><p>Is there a way to prevent this happening in the future? </p><p>I am using an old PC running Windows 7...yes, I know we are beyond support. </p><p>Thanks,  Nancy </p>",nancy63;rednoise;,false,false,false,;useragent:Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0;tb_version:115.18.0 (32-bit;os:Windows 7,1,0,0,,,
 1576987,2026-04-18 02:20:57 -0700,2026-04-18 11:31:18 -0700,en-US,thunderbird,Thunderbird will not let me delete all the junk from my Junk folder.,true,1812360,siffemoz,false,1812379,1812360;1812379;,junk-mail-and-spam,windows-10;thunderbird;junk-mail-and-spam;,DanRaymer,"<p>Starting yesterday, Thunderbird will not let me delete all the junk from my Junk folder. When I right click on it and select Delete, T-bird freezes with NotResponding and I have to restart it. Once I went through and used Delete on the individual files within the Junk Folder. When I restarted T-bird, it had moved all those files to my Inbox - several thousand of them. </p><p>Can I simply delete the Junk file at \AppData\Roaming\Thunderbird\Profiles\hxza0a1k.default-release\Mail\<a href=""http://mail.aircraftdesign.com"" rel=""nofollow"">mail.aircraftdesign.com</a>? Or would that kill the whole thing? </p><p>Any other workaround? I spent 4 hours talking to Network Solutions, they checked all my account settings and said it is all correct. </p>",DanRaymer;siffemoz;,false,false,false,;solver_id:1342341;useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:140.9.1esr;os:Windows 10,2,0,0,,,
 1576991,2026-04-18 04:09:20 -0700,2026-04-18 11:18:25 -0700,en-US,thunderbird,I Broke my Thunderbird (forever) Instalation....,false,,,false,1812377,1812374;1812377;,installation-and-updates,windows-10;thunderbird;installation-and-updates;,emarklw,"<p>I Updated to Your Latest Thunderbird (Default) Update: And Now I Can't Open Addresses in A-Separate Window.... So I went Back to Previous Installation: And Now It Can't Find my Original Histrionic Emails on my D:Drive... I'm Trying to Reinstall my Original Version: And It's now Looking for mt Emails (which Don't Exist) On my C:Drive... It's Now Midnight Here and I'm Going To-Bed: I have Other Actives Saturday and Sunday Morning.... Can You Help Me Via my Email???? Lawrence W Emark X@verizon,net&gt; Thank You!!!! </p><p>(PII redacted by moderator) </p>",emarklw;davidsk;Toad-Hall;,false,false,false,;tb_version:149.0.2;os:Windows 10;useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0,2,0,0,,,siffemoz
-1577010,2026-04-18 08:27:23 -0700,2026-04-18 08:27:23 -0700,nl,thunderbird,"Na wijziging locatie email, berichten en locale mappen herstellen",false,,,false,,"",import-and-export-email,windows-1011;thunderbird;import-and-export-email;,ecvdh917752,"<p>Ik heb in Thunderbird enkele locale mappen gemaakt tbv belangrijke berichten. Ik heb nu de email opslag locatie gewijzigd. Nu worden deze locale mappen niet meer getoond.(Dom: ik heb niet eerst een backup gemaakt!) Op de oude standaard locatie staan nog diverse mappen en bestanden, maar ik kon niet bepalen welke ik nodig had. Vraag 1: Kan ik alle, ook oude, berichten opnieuw van de server downloaden? Of vraag 2: Is het nog mogelijk om deze locale mappen met berichten te herstellen? Of vraag 3: Kan ik de standaard locatie herstellen? </p>",ecvdh917752;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:149.0.2 (64 bits);os:Windows 10/11;kb_visits_prior:[""/en-US/kb/thunderbird-desktop-and-thundermail"", ""/nl/kb/profielen-waar-thunderbird-gebruikersgegevens-bewaart""]",0,0,0,,,
+1577010,2026-04-18 08:27:23 -0700,2026-04-20 06:25:41 -0700,nl,thunderbird,"Na wijziging locatie email, berichten en locale mappen herstellen",true,1812566,markh2,false,1812566,1812566;,import-and-export-email,windows-1011;thunderbird;import-and-export-email;,ecvdh917752,"<p>Ik heb in Thunderbird enkele locale mappen gemaakt tbv belangrijke berichten. Ik heb nu de email opslag locatie gewijzigd. Nu worden deze locale mappen niet meer getoond.(Dom: ik heb niet eerst een backup gemaakt!) Op de oude standaard locatie staan nog diverse mappen en bestanden, maar ik kon niet bepalen welke ik nodig had. Vraag 1: Kan ik alle, ook oude, berichten opnieuw van de server downloaden? Of vraag 2: Is het nog mogelijk om deze locale mappen met berichten te herstellen? Of vraag 3: Kan ik de standaard locatie herstellen? </p>",ecvdh917752;markh2;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:149.0.2 (64 bits);os:Windows 10/11;kb_visits_prior:[""/en-US/kb/thunderbird-desktop-and-thundermail"", ""/nl/kb/profielen-waar-thunderbird-gebruikersgegevens-bewaart""];solver_id:7563803",1,0,0,,,
 1577025,2026-04-18 11:41:04 -0700,2026-04-18 11:41:04 -0700,en-US,thunderbird,Tasks and start dates,false,,,false,,"",calendar,windows-11;thunderbird;calendar;,wheelerandrew,"<p>hi all. if i create a new blank Task it automatically pre-selects today's date as the start date, and if i create a Task from an email it sets the date the email was received as the start date. i know can filter tasks lists, and hide columns, but the real issue is how it looks on the calendar; with the fixed start date, setting a due date in a month's time results in a fixed, ongoing task for a month. is there any plugin or setting that will just stop TB setting a start date that i can't change, or letting me explicitly set it myself? </p>",wheelerandrew;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36 Edg/148.0.0.0;tb_version:149.0.2 (64-bit);os:Windows 11",0,0,0,,,
 1577029,2026-04-18 13:26:43 -0700,2026-04-18 15:50:43 -0700,en-US,thunderbird,"Ich habe ""Allgemein"" im E-Mail Ordner gelöscht. Wie komme ich wieder ran? Danke",false,,,false,1812415,1812415;,email-and-messaging,windows-11;thunderbird;email-and-messaging;,jsaxler677,"<p>Hallo. Ich habe das E-Mail Programm aufgerufen. Es hat 2 Hauptordner. Allgemeines und Sonstiges. Ich habe aus Versehen ""Allgemein"" gelöscht. Darunter sind alle meine persönlichen Mails. Oh Gott. Wie komme ich wieder an diese wohl ran? Danke für Ihre Hilfe. </p>",jsaxler677;Mapenzi;,false,false,false,;useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:????????;os:Windows 11,1,0,0,,,
 1577034,2026-04-18 14:17:34 -0700,2026-04-18 14:17:34 -0700,en-US,thunderbird,downolading files from rss channels is broken,false,,,false,,"",attachments,windows-11;thunderbird;attachments;,_Petr_,"<p>Hi, The goal is download attachments from a RSS feed. I set a specific folder so i don't have to select path for every single file. Then clicking on the file link and it should start to download but it is very unreliable especially when used on many files in sequence it silently fails.  Related big problem is absence on any useful file transfer indicator like Firefox has. There is a ""download manager"" tab but it is completely useless. It does not show any progress and the view has no scroll bar so nothing useful can actually be seen there. Downloading using ""save as"" button works. So you should either fix the direct link download or disable the feature completely until it does work, to avid missing files, because that is the worst outcome. </p>",_Petr_;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:149.0.2;os:Windows 11;kb_visits_prior:[""/en-US/kb/filelink-large-attachments""]",0,0,0,,,

2026/2026-04-20-2026-04-20-thunderbird-answers-for-questions-desktop.csv

@@ -11,3 +11,4 @@ id,question_id,created,updated,content,creator,is_spam,num_helpful,num_unhelpful
 1812572,1577252,2026-04-20 06:58:44 -0700,2026-04-20 06:58:44 -0700,"<p>Try R. click Inbox &gt; Properties &gt; click 'Repair folder' button, then R. click Inbox &gt; Compact. Do the same for the Spam folder. </p>",siffemoz,false,0,0
 1812571,1577255,2026-04-20 06:57:41 -0700,2026-04-20 06:57:41 -0700,<p>Go to TB menu &gt; Settings &gt; Appearance &gt; Sorting and Threading &gt; click Unthreaded &gt; Propagate to All existing folders. </p>,siffemoz,false,0,0
 1812588,1577270,2026-04-20 08:57:03 -0700,2026-04-20 08:57:03 -0700,"<p>COME SPESSO ACCADE NON PARTONO LE MAIL DALL'ACCANT DI ALICE DA TIM FUNZIONA, GMAIL FUNZIONA </p>",davide.scorrano,false,0,0
+1812616,1577279,2026-04-20 11:09:10 -0700,2026-04-20 11:09:10 -0700,"<p>This article can assist:  <a href=""https://support.mozilla.org/en-US/kb/what-winmaildat-attachment"" rel=""nofollow"">https://support.mozilla.org/en-US/kb/what-winmaildat-attachment</a> </p>",davidsk,false,0,0