Latest Thunderbird desktop questions: Mon Apr 20 07:41:29 UTC 2026

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2026/2026-04-09-2026-04-09-thunderbird-answers-for-questions-desktop.csv

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 id,question_id,created,updated,content,creator,is_spam,num_helpful,num_unhelpful
-1810858,1575384,2026-04-08 23:53:25 -0700,2026-04-08 23:53:25 -0700,<p>Hola Se refiere a la contraseña maestra del Thunderbird?  Al instalar el Thunderbird le pide una contraseña?  Envíe una captura de donde muestra que solicita una contraseña  Saludos </p>,pcp04,false,0,0
-1810905,1575384,2026-04-09 08:22:50 -0700,2026-04-09 08:22:50 -0700,<p>Es al configurar la cuenta en el nuevo dispositivo. Me pide email y nombre + contraseña (entiendo que es la normal de abrir cuenta pero no la recuerdo porque hace 8 años que lo instalé en el anterior pc y nunca la pongo). </p>,asiaboop33,false,0,0
-1811029,1575384,2026-04-10 00:35:12 -0700,2026-04-10 00:35:12 -0700,"<p>Hola, Esa es la contraseña de su correo, contacte con la ayuda o soporte del proveedor del servicio de correo que esta utilizando para saber como cambiar o recuperar su contraseña. Saludos </p>",pcp04,false,0,0
-1811191,1575384,2026-04-11 09:47:21 -0700,2026-04-11 09:47:21 -0700,"<p>¡Hola! Ya hablé con el proveedor del servicio y me dio los datos que yo ya estaba usando. No estoy poniendo mal las contraseñas ni nada. Es por eso que pido ayuda, porque no sé qué hacer. Llevo un mes así y es el único programa que no puedo instalar en el nuevo pc y he de andar con los dos portátiles encima. No entiendo cómo no hay una ayuda directa y he de estar en un foro preguntando. ¿Alguna solución porfa? Gracias </p>",asiaboop33,false,0,0
-1811239,1575384,2026-04-11 15:15:18 -0700,2026-04-11 15:15:18 -0700,"<p>Usted repitió que no sabia su contraseña, que no sabía como cambiarla, ahora que la contraseña estaba correcta y no la toma, son 2 cosas diferentes, entonces pruebe configurar su cuenta manualmente (hay una opción que se observa en su captura) y completar todos los datos según le indicó su proveedor. Por el tema de soporte este es un foro atendido por usuarios colaboradores no hay empleados de Mozilla aquí. Saludos </p>",pcp04,false,0,0
-1810828,1575388,2026-04-08 18:49:54 -0700,2026-04-08 18:49:54 -0700,"<p>This appears to be an occasional bug in Thunderbird's ""experimental"" Account Hub feature. Try turning it off and try setting up the account again. The setting is found at &lt;Settings | General | Account Hub&gt; . Uncheck ""Create accounts in the new Account Hub"". </p>",rednoise,false,1,0
-1810847,1575388,2026-04-08 21:52:39 -0700,2026-04-08 21:52:39 -0700,"<p>How exactly do I find this Account Hub??? I do not see any place that allows me to turn off the ""experimental"" switch. </p>",RedRat,false,0,0
-1810848,1575388,2026-04-08 22:18:17 -0700,2026-04-08 22:24:09 -0700,"<p>I described above where to find the setting and how to disable it. Can you not see it?  </p><p>To be more specific, it can be found at menu option (in Linux Mint) at &lt;Edit | Settings | General | Account Hub&gt;. If you have the menu bar hidden, you can reveal it by pressing Alt. </p><p>See the attached screenshot. </p><p>The fact that Thunderbird is running on other machines is irrelevant. You can have it going on any number of devices at any time. If everything is cranked up here at home, I could have as many as four desktop computers and a phone all checking Comcast for email at the same time. </p>",rednoise,false,0,0
-1810854,1575388,2026-04-08 23:09:46 -0700,2026-04-08 23:09:46 -0700,"<p>Sorry I misread your statement. Damn...in just too much of a hurry. Your solution worked!! Got my account. Hey, thanks very much for the help. Sorry I screwed up. </p>",RedRat,false,1,0
-1810855,1575388,2026-04-08 23:22:20 -0700,2026-04-08 23:22:20 -0700,"<p>Sorry to bug you again. I created the account but when I attempt to send a message, I get an error message. I have attached a screenshot of the message. I think it might have to do with the outgoing server and password. I changed that from that ""0Auh2"" to normal password. Should I have done this.  </p><p>I'm somewhat of a newbie, I used Linux many decades ago but had to go to Windows. I have now come back to Linux. </p>",RedRat,false,0,0
-1810868,1575388,2026-04-09 01:06:32 -0700,2026-04-09 01:06:32 -0700,"<p>I seem to recall that Thunderbird, when it guesses at the proper settings for Comcast/Xfinity, has it in its database to use OAuth2 authentication. I find mixed messages about whether that's correct or not. I can say that Comcast/Xfinity does not mention it on their recommended email settings help page: </p><p><a href=""https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email"" rel=""nofollow"">https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email</a> </p><p>And I don't use OAuth2. Here are my working Comcast settings, which I use on both my Windows and Linux machines. How do they compare with yours? </p><p>Incoming Server Type: IMAP Mail Server Incoming Server Name: <a href=""http://imap.comcast.net"" rel=""nofollow"">imap.comcast.net</a> Port: 993 User Name: &lt;my email address&gt; Connection Security: SSL/TLS Authentication method: Normal Password </p><p>SMTP Server Name: <a href=""http://smtp.comcast.net"" rel=""nofollow"">smtp.comcast.net</a> Port: 465 Connection Security: SSL/TLS Authentication method: Normal password User Name: &lt;my email address&gt; </p> <hr> <p>I'm a little concerned that your error message mentions ""localhost"". Usually an email program contacts the host server directly, and localhost (meaning your local machine) isn't involved unless there is some ""helper"" program, like an anti-virus or other that inserts itself between Thunderbird and the network. But try the above settings and see if they work and we'll take it from there. </p>",rednoise,false,0,0
-1810991,1575388,2026-04-09 17:16:38 -0700,2026-04-09 17:16:38 -0700,"<p>Same as yours. However, here is something that is strange. It appears that the comcast account was not completely set up. I am posting a screenshot of my setup take a look at the gmail account compared to the comcast account. It is way different. It appears Tbird stopped partially through the setup. </p>",RedRat,false,0,0
-1811007,1575388,2026-04-09 19:58:32 -0700,2026-04-09 20:05:35 -0700,"<p>Are you saying it's missing all the Composition, Junk, Sync, etc. categories on the left? That's weird. Never seen that before. At this point, I recommend that you delete that account and start over. It's an IMAP account so you won't lose any email. Before you re-add it, check the Saved Passwords, and delete all the Comcast ones, and check the saved Cookies in Thunderbird and delete any that reference Comcast/Xfinity (I don't find any, but if you tried earlier to use OAuth, they might be there. </p><p>I'm still concerned about that ""localhost"" error. Before you start to re-add the account, check these things... </p><p>- Do you use a VPN? </p><p>- Do you have a firewall turned on? </p><p>- You have have Proton Bridge installed? That's a program that allows standard IMAP/POP-type email programs to use the proprietary Proton Mail service? Or any similar webmail ""helper"" program? </p><p>- Check the Proxy settings in Thunderbird (found at &lt;Settings | General | Network &amp; Disk Space | Connection | Settings&gt;. If set to anything but ""No proxy"", make a note of it and change to ""No proxy"". </p><p>Now try setting up the Comcast account again. You know the proper settings, so you can do a Manual setup rather than use the account setup wizard (not Account Hub!) if you want. </p><p>Please let me know how it goes. </p>",rednoise,false,0,0
-1811019,1575388,2026-04-09 22:16:03 -0700,2026-04-09 22:16:03 -0700,<p>Lin thanks that worked!!! Thanks for your patience in putting up with a returning Linux user. I now have all the stuff that I had on my Win11 machine. Two thumbs up for you. </p>,RedRat,false,0,0
-1811041,1575388,2026-04-10 05:13:54 -0700,2026-04-10 05:13:54 -0700,"<p>What do you think was the magic bullet? Did you find some odd proxy settings? If so, I wonder how they got there? </p>",rednoise,false,0,0
-1811114,1575388,2026-04-10 19:23:37 -0700,2026-04-10 19:23:37 -0700,"<p>I think it was clearing the cookies and references to comcast in passwords, etc. Basically I had to clear all references to comcast in Tbird. I was also having some problems with another website where I could not login. I cleared all old references to that website and especially the cookies. As in the Tbird case, you have to wipe the slate clean so either the program or the site see you as a new user. </p><p>Again thanks for your patience in helping. I have come back to Linux after about 20years and I am finding it a refreshing experience. Linux has come quite a way since my old ""Ubuntu"" days.  </p><p>thanks </p>",RedRat1,false,1,0
 1810857,1575394,2026-04-08 23:50:02 -0700,2026-04-08 23:50:02 -0700,"<p>Duplicado  <a href=""https://support.mozilla.org/es/questions/1575402"" rel=""nofollow"">https://support.mozilla.org/es/questions/1575402</a> </p>",pcp04,false,0,0
 1810856,1575402,2026-04-08 23:48:54 -0700,2026-04-08 23:48:54 -0700,<p>Hola Aclare los pasos que realizó. </p>,pcp04,false,0,0
 1810879,1575403,2026-04-09 03:52:03 -0700,2026-04-09 03:52:03 -0700,"<p>Rubriche e Liste di distribuzione sono due funzioni diverse. Per creare una lista segui questa guida: <a href=""https://support.mozilla.org/it/kb/creare-utilizzare-lista-distribuzione-thundebird"" rel=""nofollow"">https://support.mozilla.org/it/kb/creare-utilizzare-lista-distribuzione-thundebird</a> </p>",@next,false,0,0

2026/2026-04-20-2026-04-20-thunderbird-answers-for-questions-desktop.csv

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 1812553,1577219,2026-04-20 00:14:55 -0700,2026-04-20 00:14:55 -0700,"<p>Hi Lin, </p><p>Yes, that is what I see, however, when I set my desired email account as default, it always reverts back to the Gmail account when Thunderbird is restarted. </p>",lyle.beaman,false,0,0
 1812554,1577219,2026-04-20 01:25:58 -0700,2026-04-20 01:25:58 -0700,"<p>So, is the little star moving to your desired account, but then when you reopen Thunderbird, it's back to the Gmail account? And the ""Make Default"" button's grayed-out property reverts as well? </p><p>Do you notice any other preferences not sticking? I ask because the Default Account designation is stored in the prefs.js file, located in your Profile. If one preference is not sticking, I would expect to see other properties not sticking, either. </p><p>First thing to try is to restart Thunderbird in Troubleshooting Mode. Go to menu item &lt;Help | Troubleshoot Mode...&gt;. Let it temporarily, not permanently, disable all your add-ons. After it restarts, try changing the default account again. If it's successful, that could indicate a misbehaving add-on. </p><p>Please let us know the results. If that doesn't do it there are some other things to try. </p>",rednoise,false,0,0
 1812555,1577228,2026-04-20 02:21:28 -0700,2026-04-20 02:21:28 -0700,"<p>I assume you're creating an HTML format message, rather than plain text. </p><p>Look at the Styles drop-down list in the Write Message window toolbar. ""Paragraph"" style gives you what looks like double-spacing, though what it really is a space between blocks of text that end with a carriage return. ""Body Text"" style makes successive blocks of text appear right next to each other without a gap. </p><p>This can be changed on the fly. You can set the default in &lt;Settings | Composition | HTML Style&gt; and enabling/disabling the ""Use Paragraph format instead of Body Text by default"" option as you like. </p>",rednoise,false,0,0
+1812573,1577230,2026-04-20 07:01:05 -0700,2026-04-20 07:01:05 -0700,<p>Go to TB menu &gt; Account Settings &gt; account &gt; Server Settings &gt; Server Settings and enable 'Check for new messages at startup'. </p>,siffemoz,false,0,0
 1812557,1577237,2026-04-20 03:22:23 -0700,2026-04-20 03:22:23 -0700,<p>Please describe your problem in much more detail. Include all error messages verbatim and in full. Screen shots would be helpful. </p>,rednoise,false,0,0
 1812561,1577249,2026-04-20 05:22:01 -0700,2026-04-20 05:22:01 -0700,<p>Che errori riscontri?  Ti colleghi con una connessione fisso o mobile di TIM? </p>,@next,false,0,0
 1812562,1577249,2026-04-20 05:25:36 -0700,2026-04-20 05:25:36 -0700,"<p>In precedenza avevo il contratto con TIM e tutto andava bene, poi ho cambiato con FASTWEB e da quel momento ho avuto problemi. </p>",alexpalmi,false,0,0
+1812570,1577249,2026-04-20 06:47:43 -0700,2026-04-20 06:47:43 -0700,"<p>L'accesso tramite client come Thunderbird è abilito solo se usi una connessione TIM. Vedi qui: <a href=""https://www.tim.it/assistenza/assistenza-tecnica/mail/configurazione/client-pc"" rel=""nofollow"">https://www.tim.it/assistenza/assistenza-tecnica/mail/configurazione/client-pc</a> </p>",@next,false,0,0
+1812572,1577252,2026-04-20 06:58:44 -0700,2026-04-20 06:58:44 -0700,"<p>Try R. click Inbox &gt; Properties &gt; click 'Repair folder' button, then R. click Inbox &gt; Compact. Do the same for the Spam folder. </p>",siffemoz,false,0,0
+1812571,1577255,2026-04-20 06:57:41 -0700,2026-04-20 06:57:41 -0700,<p>Go to TB menu &gt; Settings &gt; Appearance &gt; Sorting and Threading &gt; click Unthreaded &gt; Propagate to All existing folders. </p>,siffemoz,false,0,0