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1429958,2023-11-03 20:19:42 -0700,2023-11-03 21:02:28 -0700,How do I stop the automatic syncronization of a paticular folder?,"<p>I don't like the notification icon appearing by the junk email folder because I don't like being reminded of junk mail, but want to be able to check the folder every now and then to see if I was missing something. I have the second checkbox in this screen disabled, so one would think that would turn off the synchronization, but it doesn't. </p><p>Interestingly, I have two user created folders called ""ADI"" and ""Amazon"" which after checking that option, the notification icon for those folders appears when new emails are received. Why am I still receiving notifications for this folder in this case? </p>",customize;,thunderbird,customize-controls-options-and-add-ons,en-US,1615930;,gsrgtrdg4565653
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1429959,2023-11-03 22:17:26 -0700,2023-11-05 07:32:02 -0800,All Dates Are Highlighted in Min-Calendar,"<p>I'm currently running Thunderbird version 115.4.1. All dates in the mini-calendar have dots below them, even dates on which I have no events scheduled. I would like to see dots only on dates when I have one or more events scheduled. Is there a fix for this? Thanks. </p><p>Note that I had this problem with an earlier version of Thunderbird, but it went away after an update. It's now back with a vengeance. </p>",calendar;,thunderbird,calendar,en-US,1616005;1616015;1616032;1616043;1616194;,PABach
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1429961,2023-11-03 22:42:59 -0700,2023-11-03 23:27:57 -0700,Password,<p>I recently reset my desk top and after that my thunderbird will not open without a password that I have not got. I need a simple way to find the password or otherwise allow me to reinstal a new download. I have tried for two days using lots of suggestions from web and help but I cant get past the request for a password </p>,download-and-install_1;,thunderbird,download-install-and-migration,en-US,1615937;,daveandrosemaryjenkins
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1429962,2023-11-03 22:50:06 -0700,2023-11-03 23:35:52 -0700,"Thunderbird 115 message header Reply, Forward buttons only show in Troubleshoot Mode","<p><strong>[SOLUTION provided below]</strong> </p><p>[Update: It seems a lot of people are having trouble with this. I'm happy to have found the solution just now... read on.] </p><p>I accidentally installed Thunderbird 115 last night, thinking it was a Firefox update. This time I can't revert to the prior version, because I don't have a recent backup of my profile folder. </p><p>So I'm stuck with Thunderbird 115. The only major problem I see so far is, when I open a message in a new window, <strong>the Reply and Forward buttons are missing</strong> from the toolbar. Further, when I click on Customize, there is no way to add those buttons to the toolbar. </p><p>My version of Thunderbird: 115.4.1 on Mac <strong>NO ADD-ONS or THEMES installed... just default.</strong> </p><p>After digging around in Google, I decided to try Troubleshoot Mode (aka Safe Mode). To my surprise, the buttons appear in the header, however not in the toolbar. See attached screenshot. Note that this is new functionality in version 115, as noted in this article: <a href=""https://blog.thunderbird.net/2023/08/make-thunderbird-yours-how-to-get-the-thunderbird-115-supernova-look"" rel=""nofollow"">https://blog.thunderbird.net/2023/08/make-thunderbird-yours-how-to-get-the-thunderbird-115-supernova-look</a> </p><p>In the start of Troubleshoot Mode, I tried ""Reset toolbars and controls"" and ""Make changes and restart"" – this did not solve the problem. </p><p>Now the question is, what is different about the settings/configuration in Troubleshoot Mode vs. normal mode? </p><p>I found no settings in Settings > Config Editor that are different in either mode, except for <em>extensions.pendingOperations</em> and <em>mail.uifontsize</em> (I exported all 6,502 of them and did a diff). <em>extensions.pendingOperations</em> is false in normal mode and true in Troubleshoot Mode. Unfortunately, when I change it to true in normal mode, it doesn't stick – when are restart, it's back to false. </p><p>Then I found this article that describes what is disabled in Troubleshoot Mode... <a href=""https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird#w_what-does-troubleshoot-mode-disable"" rel=""nofollow"">https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird#w_what-does-troubleshoot-mode-disable</a> </p><p><strong>SOLUTION:</strong> Lo and behold, the answer lies in the default chrome/userChrome.css in the Profile folder. </p><p>I commented out everything in userChrome.css, and that solved the problem – I now see the buttons in the message header as per the attached screenshot. </p><p>Here's the default CSS code in userChrome.css, with the culprit commented out... </p><pre> #dateValueBox { display: none } </pre> <pre> /* #header-view-toolbox, #otherActionsBox { display: none !important; } */ </pre> <pre> #expandedHeaderRows { padding-top: 0px !important; } </pre>",other;,thunderbird,other,en-US,1615935;1615936;1615939;,jcalvert2
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1429962,2023-11-03 22:50:06 -0700,2023-11-05 14:50:27 -0800,"Thunderbird 115 message header Reply, Forward buttons only show in Troubleshoot Mode","<p><strong>[SOLUTION provided below]</strong> </p><p>[Update: It seems a lot of people are having trouble with this. I'm happy to have found the solution just now... read on.] </p><p>I accidentally installed Thunderbird 115 last night, thinking it was a Firefox update. This time I can't revert to the prior version, because I don't have a recent backup of my profile folder. </p><p>So I'm stuck with Thunderbird 115. The only major problem I see so far is, when I open a message in a new window, <strong>the Reply and Forward buttons are missing</strong> from the toolbar. Further, when I click on Customize, there is no way to add those buttons to the toolbar. </p><p>My version of Thunderbird: 115.4.1 on Mac <strong>NO ADD-ONS or THEMES installed... just default.</strong> </p><p>After digging around in Google, I decided to try Troubleshoot Mode (aka Safe Mode). To my surprise, the buttons appear in the header, however not in the toolbar. See attached screenshot. Note that this is new functionality in version 115, as noted in this article: <a href=""https://blog.thunderbird.net/2023/08/make-thunderbird-yours-how-to-get-the-thunderbird-115-supernova-look"" rel=""nofollow"">https://blog.thunderbird.net/2023/08/make-thunderbird-yours-how-to-get-the-thunderbird-115-supernova-look</a> </p><p>In the start of Troubleshoot Mode, I tried ""Reset toolbars and controls"" and ""Make changes and restart"" – this did not solve the problem. </p><p>Now the question is, what is different about the settings/configuration in Troubleshoot Mode vs. normal mode? </p><p>I found no settings in Settings > Config Editor that are different in either mode, except for <em>extensions.pendingOperations</em> and <em>mail.uifontsize</em> (I exported all 6,502 of them and did a diff). <em>extensions.pendingOperations</em> is false in normal mode and true in Troubleshoot Mode. Unfortunately, when I change it to true in normal mode, it doesn't stick – when are restart, it's back to false. </p><p>Then I found this article that describes what is disabled in Troubleshoot Mode... <a href=""https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird#w_what-does-troubleshoot-mode-disable"" rel=""nofollow"">https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird#w_what-does-troubleshoot-mode-disable</a> </p><p><strong>SOLUTION:</strong> Lo and behold, the answer lies in the default chrome/userChrome.css in the Profile folder. </p><p>I commented out everything in userChrome.css, and that solved the problem – I now see the buttons in the message header as per the attached screenshot. </p><p>Here's the default CSS code in userChrome.css, with the culprit commented out... </p><pre> #dateValueBox { display: none } </pre> <pre> /* #header-view-toolbox, #otherActionsBox { display: none !important; } */ </pre> <pre> #expandedHeaderRows { padding-top: 0px !important; } </pre>",other;,thunderbird,other,en-US,1615935;1615936;1615939;1616296;,jcalvert2
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1429967,2023-11-04 01:35:28 -0700,2023-11-04 07:16:53 -0700,"Thunderbird 115.4.1 (64-Bit) Supernova, OS: Windows 10-64-Bit","<p>Hello, Since the update to Thunderbird Supernova from version 102 upwards, emails in several email folders are automatically deleted or hidden. The properties in the respective folders are listed under Retention rules: Do not delete messages. </p><p>The emails displayed in the folders no longer correspond to the contents in the folders. Example: A folder displays: 7, properties in the same folder displays: 1226 with 447 MB. It looks similar in the other folders. </p><p>How can I ensure that all available emails are displayed in Thunderbird again? </p><p>A repair with *.msf does not help. </p><p>Many thanks for your support. Erwin </p>",fix-problems;,thunderbird,fix-slowness-crashing-error-messages-and-other-problems,en-US,1615997;,erwin104
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1429969,2023-11-04 04:08:18 -0700,2023-11-05 08:59:05 -0800,Aggiunta nuovo account in Thunderbird,"<p>Hi all, I am a new user of Thunderbird, Version 115.4.1 (64-bit) on Windows 11, free license. The first Gmail account was automatically configured with no problems. When I try to add a new Gmail account I get the error message from Google: </p><p>""400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."" </p><p>You can see the screenshot in the attachment. The password is surely correct. Can anyone help me? I thank you in advance. Best regards, </p><p>Roberto </p>",other;,thunderbird,other,it,1615972;1616027;1616045;1616144;1616182;1616220;1616235;1616236;,matarazzo.roberto
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1429970,2023-11-04 04:09:59 -0700,2023-11-04 16:25:56 -0700,Moving profile folder,<p>Can someone tell me a step by step method of moving the profile folder from the c drive to the d drive? The reason is that I am migrating to a new computer as the c drive in the old computer is full and I don't want to fill up the c drive in the new computer. Thanks Julian </p>,download-and-install_1;,thunderbird,download-install-and-migration,en-US,1615994;1615995;1616019;1616029;1616046;1616051;1616085;,julian37
1430090,2023-11-05 10:12:59 -0800,2023-11-05 10:12:59 -0800,Best practice for including images in an HTML email footer,"<p><strong>BACKGROUND"" </strong> </p><p>Ive setup Thunderbird to use a locally hosted (via dropbbox) HTML file for footers. </p><p>This allows me to edit the HTML file once and it will update for any users who are using it. This works fine. </p><p>Inside of the footers i have some images (logos etc) these are inserted into the HTML footers using the <img> html tag. </p><p>The images themselves eg. the .png files are hosted on a web server. Ive tried to use a relative reference to a local version of the .png file but although this works locally when drafting for some reason when i send the email the image dosnt get sent with. </p><p><strong>QUESTIONS"" </strong> </p><p>a) For some users the email footers, with remote images work fine when they are drafting email and when the email is received. For other users the email footer works and the remote image works fine when drafting but when the email is sent the remote image does not load. Any idea why this might be and how i can fix it ? </p><p>b) I feel remote hosting the images may be over complicaiting things, instead i would prefer to have a local hosted image sent along with the email, ive tried to do this by referenceing a relative link from the HTML file to the IMG file, this works correctly when drafting the email, but when i send it the image does not get sent along with the email. Any idea why this might be and how i can fix it ? </p>",other;,thunderbird,other,en-US,"",levene.sam
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1430092,2023-11-05 10:48:08 -0800,2023-11-05 10:48:08 -0800,Secure message storage on Mac M1,<p>Is it possible to move the location my emails are stored to a encrypted disc image and have Thunderbird use that location? Just wanting to not have my emails stored in plain text on my laptop for additional security. I already have File Vault on but would like additional security for my emails. Open to suggestions of other ways to go about accomplishing the same goal. Looking for a free option if possible. Thank you. </p>,privacy-and-security_1;,thunderbird,privacy-and-security-settings,en-US,"",roy60
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1430096,2023-11-05 12:13:05 -0800,2023-11-05 12:13:05 -0800,New version display issues,"<p>Used Thunderbird for years. No issues. Following upgrade to current version: </p><p>1. Usually opens multiple email tabs 2. Most current email is not visible. Drops below bottom line. Must scroll to see it. 3. If you delete the highlighted email, the next email is highlighted so light you can barely see it. 4. Often jumps to othe emails. </p><p>Ver 115.4.1 </p><p>Older version was rock solid. Not sure if these are ""features"" or problems. </p>",other;,thunderbird,other,en-US,"",thessick
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1430098,2023-11-05 13:09:26 -0800,2023-11-05 14:08:59 -0800,setting up Thunderbird on another laptop,"<p>Hello, I very recently bought a new laptop and I am trying to set up Thunderbird to access my mail server. I still using my old machine so I have used it to copy the POP3 info etc. But Thunderbird doesn't like anything I've entered. It initially came up with ""GoDaddy"" connections which I have no connection with at all, so I set up the incoming and outgoing manually copying, exactly from my old laptop, but no success. This is really frustrating. Any suggestions? </p>",download-and-install_1;,thunderbird,download-install-and-migration,en-US,1616283;,bobbob3
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1430098,2023-11-05 13:09:26 -0800,2023-11-05 14:56:24 -0800,setting up Thunderbird on another laptop,"<p>Hello, I very recently bought a new laptop and I am trying to set up Thunderbird to access my mail server. I still using my old machine so I have used it to copy the POP3 info etc. But Thunderbird doesn't like anything I've entered. It initially came up with ""GoDaddy"" connections which I have no connection with at all, so I set up the incoming and outgoing manually copying, exactly from my old laptop, but no success. This is really frustrating. Any suggestions? </p>",download-and-install_1;,thunderbird,download-install-and-migration,en-US,1616283;1616290;,bobbob3
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1430099,2023-11-05 13:18:40 -0800,2023-11-05 13:18:40 -0800,visione dei messaggi di posta dei miei account,"<p>Uso TB da molto anni con soddisfazione. Ho un mac book Air con IOS 11.7.10 BIg Sur. Ho caselle di posts IMAP GLi account sono giusti Con l'aggiornamento Thunderbird 115.4.1 quando apro il programma e scelgo la posta (casella in alto) vedo nella colonna di sinistra SOLO le scritte: - Importante cartelle inificate - Cartelle preferite - Etichette Non vedo più le cartelle di posta in ordine nella colonna di sinistra, e non vedo più i titoli dei messsaggi nella colonna principale. ""Di fatto non riesco più ad usare TB...."" Vi ringrazio molto se potrete indicarmi come procedere. Vi leggerò sul telefonino. macrino.macri@gmail.com 0041 763431952 </p>",other;,thunderbird,other,it,"",macrino.macri
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1430101,2023-11-05 13:31:16 -0800,2023-11-05 13:31:16 -0800,"Since updating to 115.4.1 , Thunderbird regularly freezes up and needs to be shut down with Task Manager. What's up??","<p>Since updating to 115.4.1 under Windows 11 (fully updated), Thunderbird regularly (about every 24-48 hours) freezes up and needs to be shut down with Task Manager. What's up?? </p>",fix-problems;,thunderbird,fix-slowness-crashing-error-messages-and-other-problems,en-US,"",hugh17
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