Latest Thunderbird desktop questions: Mon Apr 20 05:49:36 UTC 2026

Automated · Automated · commit 3a2955ccae90 · 2026-04-20T05:49:36.000Z
diff --git a/.answer_poll_count.txt b/.answer_poll_count.txt
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diff --git a/2026/2026-04-20-2026-04-20-thunderbird-answers-for-questions-desktop.csv b/2026/2026-04-20-2026-04-20-thunderbird-answers-for-questions-desktop.csv
@@ -4,3 +4,5 @@ id,question_id,created,updated,content,creator,is_spam,num_helpful,num_unhelpful
 1812554,1577219,2026-04-20 01:25:58 -0700,2026-04-20 01:25:58 -0700,"<p>So, is the little star moving to your desired account, but then when you reopen Thunderbird, it's back to the Gmail account? And the ""Make Default"" button's grayed-out property reverts as well? </p><p>Do you notice any other preferences not sticking? I ask because the Default Account designation is stored in the prefs.js file, located in your Profile. If one preference is not sticking, I would expect to see other properties not sticking, either. </p><p>First thing to try is to restart Thunderbird in Troubleshooting Mode. Go to menu item &lt;Help | Troubleshoot Mode...&gt;. Let it temporarily, not permanently, disable all your add-ons. After it restarts, try changing the default account again. If it's successful, that could indicate a misbehaving add-on. </p><p>Please let us know the results. If that doesn't do it there are some other things to try. </p>",rednoise,false,0,0
 1812555,1577228,2026-04-20 02:21:28 -0700,2026-04-20 02:21:28 -0700,"<p>I assume you're creating an HTML format message, rather than plain text. </p><p>Look at the Styles drop-down list in the Write Message window toolbar. ""Paragraph"" style gives you what looks like double-spacing, though what it really is a space between blocks of text that end with a carriage return. ""Body Text"" style makes successive blocks of text appear right next to each other without a gap. </p><p>This can be changed on the fly. You can set the default in &lt;Settings | Composition | HTML Style&gt; and enabling/disabling the ""Use Paragraph format instead of Body Text by default"" option as you like. </p>",rednoise,false,0,0
 1812557,1577237,2026-04-20 03:22:23 -0700,2026-04-20 03:22:23 -0700,<p>Please describe your problem in much more detail. Include all error messages verbatim and in full. Screen shots would be helpful. </p>,rednoise,false,0,0
+1812561,1577249,2026-04-20 05:22:01 -0700,2026-04-20 05:22:01 -0700,<p>Che errori riscontri?  Ti colleghi con una connessione fisso o mobile di TIM? </p>,@next,false,0,0
+1812562,1577249,2026-04-20 05:25:36 -0700,2026-04-20 05:25:36 -0700,"<p>In precedenza avevo il contratto con TIM e tutto andava bene, poi ho cambiato con FASTWEB e da quel momento ho avuto problemi. </p>",alexpalmi,false,0,0
diff --git a/2026/2026-04-20-2026-04-20-thunderbird-creator-answers-desktop-all-locales.csv b/2026/2026-04-20-2026-04-20-thunderbird-creator-answers-desktop-all-locales.csv
@@ -7,3 +7,7 @@ id,created,updated,locale,product,title,is_solved,solution,solved_by,is_spam,las
 1577228,2026-04-20 00:14:06 -0700,2026-04-20 02:21:28 -0700,en-US,thunderbird,"For sending a message, how do I Single space rather than double space?",false,,,false,1812555,1812555;,customization,windows-11;thunderbird;customization;,azhagens,"<p>For sending a message, how do I Single space rather than double space? </p>",azhagens;rednoise;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36;tb_version:149.0.2;os:Windows 11",1,0,0,,,
 1577230,2026-04-20 01:11:47 -0700,2026-04-20 01:11:47 -0700,en-US,thunderbird,Emails that arrive while my PC is shut down do not appear even after I start the PC and launch the app.,false,,,false,,"",send-and-receive-email,windows-11;thunderbird;send-and-receive-email;,r-totsuka,<p>Emails that arrive while my PC is shut down do not appear even after I start the PC and launch the app. There are no error messages. The server is configured to use POP. </p>,r-totsuka;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36 Edg/147.0.0.0;tb_version:Emails that arrive;os:Windows 11",0,0,0,,,
 1577237,2026-04-20 02:33:54 -0700,2026-04-20 03:22:23 -0700,en-US,thunderbird,Thunderbird access stopped,false,,,false,1812557,1812557;,connectivity,thunderbird;connectivity;needsinfo;,jfggberthiaux,<p>Thunderbird blocked </p>,jfggberthiaux;rednoise;,false,false,false,";useragent:Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6.2 Safari/605.1.15;os:Mac OS x 10_15_7",1,0,0,,,
+1577249,2026-04-20 04:41:48 -0700,2026-04-20 05:25:37 -0700,it,thunderbird,"Non riesco a gestire la posta col l'email alexpalmi@alice.it , funziona solo con pop",false,,,false,1812562,1812561;1812562;,send-and-receive-email,windows-11;thunderbird;send-and-receive-email;,alexpalmi,<p>riesco a gestire la posta solo con POP. </p>,alexpalmi;@next;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36;tb_version:????;os:Windows 11",2,0,0,,,
+1577252,2026-04-20 04:53:52 -0700,2026-04-20 04:53:52 -0700,en-US,thunderbird,"Inbox is showing TWO (2) unread messages, but I cannot find any unread messages in my Inbox",false,,,false,,"",junk-mail-and-spam,windows-11;thunderbird;junk-mail-and-spam;,pldhort,"<p>Last week my Inbox started showing TWO (2) unread messages, but I cannot find any unread messages in my Inbox.  My SPAM folder is also showing two (2) spam messages, but there is only one spam message in the folder. </p>",pldhort;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36 Edg/147.0.0.0;tb_version:149.0.2 (64 bit);os:Windows 11",0,0,0,,,
+1577255,2026-04-20 05:00:51 -0700,2026-04-20 05:00:51 -0700,en-US,thunderbird,How do I remove the THREADS so that I see each email separately and in actual chrono;ogical order?,false,,,false,,"",customization,windows-11;thunderbird;customization;,pldhort,"<p>With the latest update, this very annoying THREADS appeared, and I cannot go back to the original format for individual emails in their correct chronological order. I do not like this format, and if I can't go back to the original, then I will be finding an alternative email program - that is how annoying this change has been to me. </p>",pldhort;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36 Edg/147.0.0.0;tb_version:149.0.2 (64 bit);os:Windows 11",0,0,0,,,
+1577256,2026-04-20 05:10:03 -0700,2026-04-20 05:10:03 -0700,en-US,thunderbird,Very Slow to upload emails from the server,false,,,false,,"",crashing-and-slow-performance,windows-11;thunderbird;crashing-and-slow-performance;,pldhort,"<p>Since the latest update, the uploading of new emails from the server can take minutes to hours.  I know the emails are on the server, because I can see them by logging onto my email client on my iPad.  Why has Thunderbird suddenly become very frustrating to use? An example which just happened - I was required to enter a 6 digit code to be able to confirm my account before I could submit this question.  I waited, and waited and waited to see this code in my Inbox.  Finally I went to my iPad to get the code, so I could submit this question.  It was there as I expected, but not in my Thunderbird Inbox for another 10 minutes.  This is happening far too often, so I am contemplating finding another email program which is not so frustrating. </p>",pldhort;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36 Edg/147.0.0.0;tb_version:149.0.2 (64 bit);os:Windows 11",0,0,0,,,
