Latest Thunderbird desktop questions: Mon Apr 20 01:55:37 UTC 2026

Automated · Automated · commit 3d630c154cf7 · 2026-04-20T01:55:37.000Z
diff --git a/.answer_poll_count.txt b/.answer_poll_count.txt
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diff --git a/2026/2026-04-20-2026-04-20-thunderbird-answers-for-questions-desktop.csv b/2026/2026-04-20-2026-04-20-thunderbird-answers-for-questions-desktop.csv
@@ -1,3 +1,4 @@
 id,question_id,created,updated,content,creator,is_spam,num_helpful,num_unhelpful
 1812549,1577219,2026-04-19 23:03:50 -0700,2026-04-19 23:03:50 -0700,"<p>You don't say what you consider to be ""the setting"", but when you go to &lt;Account Settings&gt;, each account has a ""Set as Default"" button, and you will then see a star by the designated default account. Is this not what you see? </p>",rednoise,false,0,0
 1812553,1577219,2026-04-20 00:14:55 -0700,2026-04-20 00:14:55 -0700,"<p>Hi Lin, </p><p>Yes, that is what I see, however, when I set my desired email account as default, it always reverts back to the Gmail account when Thunderbird is restarted. </p>",lyle.beaman,false,0,0
+1812554,1577219,2026-04-20 01:25:58 -0700,2026-04-20 01:25:58 -0700,"<p>So, is the little star moving to your desired account, but then when you reopen Thunderbird, it's back to the Gmail account? And the ""Make Default"" button's grayed-out property reverts as well? </p><p>Do you notice any other preferences not sticking? I ask because the Default Account designation is stored in the prefs.js file, located in your Profile. If one preference is not sticking, I would expect to see other properties not sticking, either. </p><p>First thing to try is to restart Thunderbird in Troubleshooting Mode. Go to menu item &lt;Help | Troubleshoot Mode...&gt;. Let it temporarily, not permanently, disable all your add-ons. After it restarts, try changing the default account again. If it's successful, that could indicate a misbehaving add-on. </p><p>Please let us know the results. If that doesn't do it there are some other things to try. </p>",rednoise,false,0,0
diff --git a/2026/2026-04-20-2026-04-20-thunderbird-creator-answers-desktop-all-locales.csv b/2026/2026-04-20-2026-04-20-thunderbird-creator-answers-desktop-all-locales.csv
@@ -2,6 +2,7 @@ id,created,updated,locale,product,title,is_solved,solution,solved_by,is_spam,las
 1577186,2026-04-19 17:26:36 -0700,2026-04-19 17:26:36 -0700,en-US,thunderbird,clear the spam log isn't working?,false,,,false,,"",junk-mail-and-spam,windows-1011;thunderbird;junk-mail-and-spam;,GeneWo,"<p>I can't clear the spam log, it doesn't work? </p>",GeneWo;,false,false,false,;useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:149.0.2;os:Windows 10/11,0,0,0,,,
 1577190,2026-04-19 18:02:48 -0700,2026-04-19 18:02:48 -0700,en-US,thunderbird,"how to get my yahoo mail account working again, after all of a sudden after April 4 2026 just stopped receiving emails.",false,,,true,,"",email-and-messaging,windows-11;thunderbird;email-and-messaging;,bb_nycuws,"<p>As of April 4 midnight my yahoo account in Thunderbird just stopped receiving incoming pop messages nor can I send. According to Yahoo, it showed that Thunderbird had access. Thunderbird showed how many new messages to download, but then does nothing but hang and time out.  I have removed all stored yahoo passwords; I have removed yahoo permissions in yahoo in order to start over. I get the normal log in screens to add permission with oauth2, signed into yahoo account in yahoo and it shows thunderbird has access, yet Thunderbird still can NOT access yahoo mail (download pop or send smpt). YES MY SETTINGS are correct. They haven;t change since before April 4 midnight.  I need this account active again.  HELP!!!   email to <a href=""mailto:bb_nycuws@hotmail.com"" rel=""nofollow"">bb_nycuws@hotmail.com</a>  with Yahoo in the subject line:  According to THunderbird, I have version 140.9 esr. when I press check for updates it says I'm up to date. Although the yahoo help page says as of March 2026 version 148. confused.  Bill </p>",bb_nycuws;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36 Edg/147.0.0.0;tb_version:140.9esr;os:Windows 11",0,0,0,,,
 1577208,2026-04-19 20:29:53 -0700,2026-04-19 20:29:53 -0700,en-US,thunderbird,mails are shown twice,false,,,false,,"",email-and-messaging,windows-11;thunderbird;email-and-messaging;,mail767,"<p>I installed Thunderbird on a new computer running Windows 11. I use Thunderbird for 14 email accounts. I have set the folder view to ""Unified Folders."" In the Inbox, emails from different accounts appear twice—sometimes they do, sometimes they don't. These emails are not duplicates; in the folders for each individual account, the emails are all displayed only once. I don't have this problem on my old computer—same Windows, same Thunderbird, looks exactly the same. Does anyone have any idea what might be causing this? </p>",mail767;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/146.0.0.0 Safari/537.36;tb_version:149.0.2 (64-bit);os:Windows 11",0,0,0,,,
-1577219,2026-04-19 22:01:26 -0700,2026-04-20 00:14:55 -0700,en-US,thunderbird,Thunderbird 140.9.1esr (64-bit) keeps changing default email account from a MS365 account to my Gmail account on startup,false,,,false,1812553,1812549;1812553;,account-management,linux;thunderbird;account-management;,lyle.beaman,"<p>Hello! </p><p>I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system.  Every time I restart Thunderbird, it reverts to a little used Gmail account as the default account.  I have several accounts, but my main email account is a MS365 account. I reset the setting, but every time it is restarted, the default goes back to Gmail. I have tried everything that I've found online, but cannot correct this behaviour. </p><p>Do you have any suggestions or assistance? </p><p>Many thanks! </p>",lyle.beaman;rednoise;,false,false,false,;useragent:Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:140.9.1esr;os:Linux,2,0,0,,,
+1577219,2026-04-19 22:01:26 -0700,2026-04-20 01:25:59 -0700,en-US,thunderbird,Thunderbird 140.9.1esr (64-bit) keeps changing default email account from a MS365 account to my Gmail account on startup,false,,,false,1812554,1812549;1812553;1812554;,account-management,linux;thunderbird;account-management;,lyle.beaman,"<p>Hello! </p><p>I am using Thunderbird 140.9.1esr (64-bit) on a Ubuntu 24.04 system.  Every time I restart Thunderbird, it reverts to a little used Gmail account as the default account.  I have several accounts, but my main email account is a MS365 account. I reset the setting, but every time it is restarted, the default goes back to Gmail. I have tried everything that I've found online, but cannot correct this behaviour. </p><p>Do you have any suggestions or assistance? </p><p>Many thanks! </p>",lyle.beaman;rednoise;,false,false,false,;useragent:Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:140.9.1esr;os:Linux,3,0,0,,,
 1577221,2026-04-19 22:08:16 -0700,2026-04-19 22:08:16 -0700,en-US,thunderbird,Business,false,,,true,,"",accounts,thunderbird;accounts;,mralex1837,<p>Important business </p>,mralex1837;,false,false,false,";useragent:Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/146.0.0.0 Mobile Safari/537.36;tb_version:23456 8910 11810 1;os:Business",0,0,0,,,
 1577228,2026-04-20 00:14:06 -0700,2026-04-20 00:14:06 -0700,en-US,thunderbird,"For sending a message, how do I Single space rather than double space?",false,,,false,,"",customization,windows-11;thunderbird;customization;,azhagens,"<p>For sending a message, how do I Single space rather than double space? </p>",azhagens;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36;tb_version:149.0.2;os:Windows 11",0,0,0,,,
+1577230,2026-04-20 01:11:47 -0700,2026-04-20 01:11:47 -0700,en-US,thunderbird,Emails that arrive while my PC is shut down do not appear even after I start the PC and launch the app.,false,,,false,,"",send-and-receive-email,windows-11;thunderbird;send-and-receive-email;,r-totsuka,<p>Emails that arrive while my PC is shut down do not appear even after I start the PC and launch the app. There are no error messages. The server is configured to use POP. </p>,r-totsuka;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36 Edg/147.0.0.0;tb_version:Emails that arrive;os:Windows 11",0,0,0,,,
