Skip to content

Commit a049657

Browse files
author
Automated
committed
Latest Thunderbird desktop questions: Sun Apr 19 18:07:04 UTC 2026
1 parent 1ed49d5 commit a049657

4 files changed

Lines changed: 6 additions & 2 deletions

‎.answer_poll_count.txt‎

Lines changed: 1 addition & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -1 +1 @@
1-
45269
1+
45270

‎2026/2026-04-14-2026-04-14-thunderbird-answers-for-questions-desktop.csv‎

Lines changed: 2 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -35,6 +35,8 @@ id,question_id,created,updated,content,creator,is_spam,num_helpful,num_unhelpful
3535
1811685,1576279,2026-04-14 11:48:32 -0700,2026-04-14 11:48:32 -0700,<p>IM NOT ABLE TO LOGON TO THE WEBMAIL THROUGH BROWSER </p>,vihkyathkadali,false,0,0
3636
1811897,1576279,2026-04-15 10:33:47 -0700,2026-04-15 10:33:47 -0700,"<em><p>vihkyathkadali <a href=""#answer-1811685"" rel=""nofollow"">said</a></p></em> <blockquote>IM NOT ABLE TO LOGON TO THE WEBMAIL THROUGH BROWSER </blockquote> <p>That explains why you cannot access the server via Thunderbird. </p><p>Thunderbird is not blocking the access to the server, the server is rejecting your attempt by Thunderbird because Thunderbird is sending the wrong data. You will only know what is the correct password when you know you can use it to access the webmail account. </p><p>You said ""ACTUALLY SOME KEYS ON MY KEY BOARD ARE NOT WORKING"" - maybe this keyboard issue be causing the logon problem? You seem to be stuck on capital letters. On the left side of keyboard, there should be a 'Caps Lock' key - click on it to see if it switches off the capital letter lock. Passwords are usually a mix of upper and lower case and include numbers and maybe a ! mark. But if you have the Caps Lock enabled then you might be typing all the right keys but passwords are case sensitive and it will not work. </p><p><strong>First : </strong>Get the keyboard working properly. Clean keyboard (not with a liquid), remove dirt from just below keys as they may be sticky. Disable the Caps Lock as it seems stuck on - some computers you just click on the 'Caps Lock' key to switch off if it's switched on - it works like a toggle switch. But some computers may be set up to disable by pressing the 'Shift' key. These links may be helpful to see what is set up on computer: </p> <ul><li> <a href=""https://learn.microsoft.com/en-us/answers/questions/3743963/update-for-w11-on-caps-unlock-with-shift-key"" rel=""nofollow"">https://learn.microsoft.com/en-us/answers/questions/3743963/update-for-w11-on-caps-unlock-with-shift-key</a> </li><li> <a href=""https://support.lenovo.com/gb/en/solutions/ht501231-press-shift-key-to-turn-off-caps-lock-in-windows-810"" rel=""nofollow"">https://support.lenovo.com/gb/en/solutions/ht501231-press-shift-key-to-turn-off-caps-lock-in-windows-810</a> </li><li> <a href=""https://learn.microsoft.com/en-nz/answers/questions/3993855/caps-lock-behavior-not-consistent"" rel=""nofollow"">https://learn.microsoft.com/en-nz/answers/questions/3993855/caps-lock-behavior-not-consistent</a> </li></ul> <p>It may help to test by using another good keyboard. </p><p><br> <strong>Second:</strong> When you know keyboard is working - you need to get access to your webmail account because that is the only place where you can create/modify a password. If keyboard is now working correctly, you may find you can access webmail. B IF there is still a problem: On the webmail logon webpage, there should be a text link which says something like 'Forgotten password'. You would need to click on that link and then follow the instructions in order to regain access to the webmail account. Once you have access, you may need to update/modify your password. </p><p><strong>Third:</strong> In Thunderbird use instructions I mentioned in previous comment to update the stored password. </p>",Toad-Hall,false,0,0
3737
1812097,1576286,2026-04-16 13:06:09 -0700,2026-04-16 13:06:09 -0700,<p>This is duplicate of two other posts. </p>,davidsk,false,0,0
38+
1812523,1576286,2026-04-19 15:42:53 -0700,2026-04-19 15:42:53 -0700,"<p>Entschuldigung, kenne mich hier nicht gut aus ? Schreibe auf Deutsch ? bitte beantworten sie meine Frage direkt und gehen auf jede im Detailt ein. ihre Antwort habe ich nicht gefunden? </p><p>Meine Frage vom 14.04.26, 01:08 ist unbeantwortet und ich finde keine Antwort von ihnen bitte nochmal um Antwort ? Danke </p>",aaaaa,false,0,0
39+
1812530,1576286,2026-04-19 16:38:05 -0700,2026-04-19 16:38:05 -0700,<p>Writing in German is not a problem. I was reminding you to just post questions once. I did answer previously the ones I knew. I am aware that Thunderbird shows text in blue on a reply; this is to differentiate the current text from previous text. Maybe someone else can advise on the color issue. Good luck. </p>,davidsk,false,0,0
3840
1811735,1576320,2026-04-14 16:45:44 -0700,2026-04-14 16:45:44 -0700,<p>IMAP v <strong>Thunderbird</strong> nestahuje automaticky vše – omezení bývá v synchronizaci nebo odběru složek. </p><p><strong>2. Nejčastější příčiny</strong> 1. omezení (např. jen poslední dny) 2. neodebírané složky 3. filtr zobrazení (jen nepřečtené) </p><p><strong>3. Řešení</strong> 1. Nastavení účtu → Synchronizace a úložiště </p> <ul><li> zapnout ukládání zpráv </li><li> zrušit omezení dní </li></ul> <p>2. Pravé tlačítko na účet → Odebírat (zaškrtnout všechny složky) 3. Pravé tlačítko na složku → Vlastnosti → Opravit (přeindexuje) 4. Přepnout filtr na „Všechny“ </p><p>Typicky chybí odběr složek nebo je zapnutý limit synchronizace. Stačí upravit tyto dvě věci. </p>,poljos-moz,false,0,0
3941
1811842,1576338,2026-04-15 03:43:13 -0700,2026-04-15 03:43:13 -0700,<p>Which version of TB? TB menu &gt; Help &gt; About Thunderbird. </p>,siffemoz,false,0,0
4042
1811911,1576338,2026-04-15 12:54:51 -0700,2026-04-15 12:54:51 -0700,<p>TB 140.7.1esr (64-bit) Linux tnx much </p>,see3ducks,false,0,0

‎2026/2026-04-14-2026-04-14-thunderbird-creator-answers-desktop-all-locales.csv‎

Lines changed: 1 addition & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -13,7 +13,7 @@ id,created,updated,locale,product,title,is_solved,solution,solved_by,is_spam,las
1313
1576273,2026-04-14 03:54:07 -0700,2026-04-15 02:09:41 -0700,en-US,thunderbird,unable to connect to the outgoing (SMTP) server smtp.gmail.com,false,,,false,1811824,1811822;1811824;,send-and-receive-email,windows-11;thunderbird;send-and-receive-email;,tajomiai,"<p>Hello everyone </p><p>It's been for a few days since somehow it became unable to send mail. The error message is ""The message could not be sent because we were unable to connect to the outgoing (SMTP) server <a href=""http://smtp.gmail.com"" rel=""nofollow"">smtp.gmail.com</a>. The server may be unavailable, or the SMTP connection may have been rejected. Please verify that your outgoing (SMTP) server settings are correct and try again. Problem is I cannot see any mistake in my smtp setting. Some help much appreciated. Thank you. </p><p>Taka Jimbo </p>",tajomiai;wsmwk;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36;tb_version:140.9.1esr 32 bit;os:Windows 11",2,0,0,,,
1414
1576276,2026-04-14 04:30:37 -0700,2026-04-15 07:03:08 -0700,it,thunderbird,"erroneamente ho eliminato la casella pec da thunderbird, come posso recuperarla compreso le mail ricevute e inviate?",false,,,false,1811878,1811646;1811733;1811737;1811740;1811878;,account-management,windows-10;thunderbird;account-management;,marcocapanni,<p>Ho eliminato la mai pec e devo recuperarla compreso le mail inviate e ricevute </p>,marcocapanni;@next;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36;tb_version:140.9.1 esr(32bit);os:Windows 10",5,0,0,,,
1515
1576279,2026-04-14 05:09:10 -0700,2026-04-15 10:33:47 -0700,en-US,thunderbird,I cannot send or receive emails because the password is incorrect. I changed my password BECAUSE IT IS GOING TO EXPIRE IN 5 DAYS .IT IS SHOWING THAT INCORRECT PASSWORD so why is this happening? IM NOT RECEIVing THE EMAILS SINCE 10 DAYS. . Please advise.,false,,,false,1811897,1811679;1811683;1811685;1811897;,send-and-receive-email,windows-11;thunderbird;send-and-receive-email;,vihkyathkadali,"<p>I am totally frustrated with Thunderbird. All I want to do is send and receive email, but I always run into problems. This time I cannot send or receive emails because the password is incorrect. I changed my password BECAUSE IT IS GOING TO EXPIRE IN 5 DAYS AND I TRIED TO LOGIN AND SEND EMAILS BUT IT IS NOT HAPPENING IT IS SHOWING THAT INCORRECT PASSWORD so why is this happening? I removed all OLD passwords FROM PASSWORD MANAGER to my email and Thunderbird still SHOWING INCORRECT PASSWORD AND I M NOT ABLE TO RECEIVE THE EMAILS SINCE 10 DAYS. . Please advise. </p>",vihkyathkadali;Toad-Hall;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:149.0.2 (64-bit);os:Windows 11;kb_visits_prior:[""/en-US/kb/primary-password-replacing-master-password-thunderbird""]",4,0,0,,,
16-
1576286,2026-04-14 08:08:46 -0700,2026-04-16 13:06:09 -0700,en-US,thunderbird,blue color and functional problem,false,,,false,1812097,1812097;,customization,windows-1011;thunderbird;customization;,aaaaa,"<p>Good day, thank you in advance for your help. </p><p>I have two questions: 1. Do you find Thunderbird release [version number missing] better than ESR? Could you share your opinion? </p><p>It seems faster and applies all changes more quickly. </p><p>I will test it sometime if 32-bit and 64-bit versions are available simultaneously. I have no idea what kind of channel that would be. </p><p>Problem/Question: </p><p>In Thunderbird release 64-bit POP3, the font changes to blue for every second email (receipts). Can you tell me how to display every email in black? It's only the second email in the inbox that's displayed in blue (receiving emails). When composing, everything looks black. What do I need to change? </p><p>Question 2: Regardless of whether it's 32-bit or 64-bit, and whatever channel, I see updates to the latest version. The program itself has an option to view older updates, but everything is white. I only see white and nothing else. Is this intentional? I can't see the update, even though it's current? </p><p><br> ``` thanks for the information </p>",aaaaa;davidsk;,false,false,false,;useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:release 64-bit;os:Windows 10/11,1,0,0,,,
16+
1576286,2026-04-14 08:08:46 -0700,2026-04-19 16:38:05 -0700,en-US,thunderbird,blue color and functional problem,true,1812097,davidsk,false,1812530,1812097;1812523;1812530;,customization,windows-1011;thunderbird;customization;,aaaaa,"<p>Good day, thank you in advance for your help. </p><p>I have two questions: 1. Do you find Thunderbird release [version number missing] better than ESR? Could you share your opinion? </p><p>It seems faster and applies all changes more quickly. </p><p>I will test it sometime if 32-bit and 64-bit versions are available simultaneously. I have no idea what kind of channel that would be. </p><p>Problem/Question: </p><p>In Thunderbird release 64-bit POP3, the font changes to blue for every second email (receipts). Can you tell me how to display every email in black? It's only the second email in the inbox that's displayed in blue (receiving emails). When composing, everything looks black. What do I need to change? </p><p>Question 2: Regardless of whether it's 32-bit or 64-bit, and whatever channel, I see updates to the latest version. The program itself has an option to view older updates, but everything is white. I only see white and nothing else. Is this intentional? I can't see the update, even though it's current? </p><p><br> ``` thanks for the information </p>",aaaaa;davidsk;,false,false,false,;useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:release 64-bit;os:Windows 10/11;solver_id:7519561,3,0,0,,,
1717
1576320,2026-04-14 12:24:41 -0700,2026-04-14 16:45:44 -0700,cs,thunderbird,příjem pošty - nezobrazují se některé zprávy,false,,,false,1811735,1811735;,send-and-receive-email,windows-11;thunderbird;send-and-receive-email;,berka12345,"<p>Dobrý den mam vytvořených několik mailových účtů a mám je připojeny do Thunderbirdu. Seznam, atlas , centrum , mikrosoft. Používám protokol imap. Při spuštění se nestáhnou všechny zprávy, ale poze některé. Respektivě některé najsou vidět. Jak má provést synchronizaci, nebo upravit nastavení, aby se stáhla všechny zprávy. Děkuji Jirka </p>",berka12345;poljos-moz;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/146.0.0.0 Safari/537.36;tb_version:149.0.2 (64 bitů);os:Windows 11",1,0,0,,,
1818
1576332,2026-04-14 13:32:35 -0700,2026-04-14 13:32:35 -0700,en-US,thunderbird,Thunderbird with Nix and Home Manager,false,,,false,,"",passwords-and-sign-in,linux;thunderbird;passwords-and-sign-in;,alisot200,"<p>I've been trying to get Thunderbird and the home manager of Nixos to work nicely together. This seems to have been the case judging by the vast amount of config options that are present in the tool. </p><p>However, it seems development slowed and I was wondering whether there's a workaround to some of the problems. More precisely, nixos only does static configs - so things you know at compile time. This works great for credentials you know a priori like plain passwords or probably also encrypted password but it starts to fail once tokens start getting involved like with oauth2 (any most likely also Kerberos). </p><p>Since home manager in nix does not know the the token, it can only populate the account half way. The rest is subsequently handled by Thunderbird itself, asking you to perform the OAuth flow. </p><p>Here are two distinct issues. 1. If I create the ""wrong"" account - plain password instead of oauth2 - and I update the account to oauth2. Even with a restart of the entire system, Thunderbird doesn't understand that it needs to perform the authentication flow again. Even if I delete any passwords Thunderbird has stored in it's password manager. 2. I have a bunch of email accounts, work, private, university. I would like to keep them separate [...]. However, suppose I have three mail boxes within my university domain and I added all of them in this incomplete fashion as I outlined (everything done except password / authentication), Thunderbird will perform the OAuth2 flow for the first mailbox but the it won't do it for the other two. I just get </p><p>The current operation on 'Inbox' did not succeed. The mail server for account ethz-main responded: Command Error. 12. </p><p>for the other two mail boxes. </p><p>I'm well aware that a big contributor to this issue is NixOS and Home Manager. And I'm in touch with these parties trying to find a solution. What I wanted to ask from the Thunderbird / Mozilla community: </p><p>Is there a way to reinitialize the OAuth2 flow or password prompts for any account from the UI or alternatively from the shell? Because deleting the credentials didn't start it (well at least in my case) and I would like to find an explicit way to tell Thunderbird ""for account x, please ignore all authentication info you have, perform the auth flow again and then update the auth details with whatever response you got."" I'd prefer to be able to things like this rather than deleting and adding the account again. Especially considering that across all Accounts I have about 30Gb of data needs to be fetched every time. </p><p>Thank you for your Response and Support </p><p>AS2k </p>",alisot200;,false,false,false,;useragent:Mozilla/5.0 (X11; Linux x86_64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:148.0.1;os:Linux,0,0,0,,,
1919
1576338,2026-04-14 14:25:48 -0700,2026-04-16 01:56:17 -0700,en-US,thunderbird,Fplders out of order,false,,,false,1812012,1811842;1811911;1812012;,email-and-messaging,linux;thunderbird;email-and-messaging;,see3ducks,<p>see attachments + I even trued renaming the Computer folder but it didn't move </p>,see3ducks;siffemoz;,false,false,false,;useragent:Mozilla/5.0 (X11; Linux x86_64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:140.7.1esr (64 bit;os:Linux,3,0,0,,,

‎2026/2026-04-19-2026-04-19-thunderbird-answers-for-questions-desktop.csv‎

Lines changed: 2 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -1,4 +1,6 @@
11
id,question_id,created,updated,content,creator,is_spam,num_helpful,num_unhelpful
2+
1812432,1577052,2026-04-18 18:53:12 -0700,2026-04-18 18:53:12 -0700,"<p>Please quote the exact error message you see, in full. When did this start? Have you received the ""invitation"" from Comcast to migrate your email to Yahoo? </p><p>Your account settings should not change without your intervention, but it's good to confirm them anyway. Here are my working Comcast IMAP and SMTP settings. How do they compare with yours? Pay particular attention to the Authentication Method which should NOT be OAUTH2: </p><p>Incoming Server Type: IMAP Mail Server Incoming Server Name: <a href=""http://imap.comcast.net"" rel=""nofollow"">imap.comcast.net</a> Port: 993 User Name: &lt;my email address&gt; Connection Security: SSL/TLS Authentication method: Normal Password </p><p>SMTP Server Name: <a href=""http://smtp.comcast.net"" rel=""nofollow"">smtp.comcast.net</a> Port: 465 Connection Security: SSL/TLS Authentication method: Normal password User Name: &lt;my email address&gt; </p><p>Here are the POP3 server settings, in the rare case you use POP3 rather than IMAP: POP3 (Incoming): Incoming Server Type: POP Mail Server Incoming Server Name: <a href=""http://pop3.comcast.net"" rel=""nofollow"">pop3.comcast.net</a> Port: 995 User Name: &lt;my email address&gt; Connection Security: SSL/TLS Authentication method: Normal Password </p><p>Depending on what you find we can take additional steps. </p>",rednoise,false,0,0
3+
1812462,1577052,2026-04-19 00:13:49 -0700,2026-04-19 08:57:09 -0700,"<p>Hi Lin my email has been working fine until today to answer your questions here it is NO I didn't make any changes or received the ""invitation"" from Comcast to migrate your email to Yahoo my imap has port 993 set and smtp port 465 and I am using normal password . here is the error that I am getting over and over again ""Login to server <a href=""http://imap.comcast.net"" rel=""nofollow"">imap.comcast.net</a> with user id [edited]@comcast.net failed"" with options of Retry, Enter New Password, Cancel I have tried all three neither works Please help </p><p>thank you </p>",pspringer11,false,0,0
24
1812435,1577059,2026-04-18 19:07:44 -0700,2026-04-18 19:07:44 -0700,"<p>Try this: </p><p>- Delete your saved Comcast/Xfinity password from Thunderbird's Saved Passwords. They can be found in &lt;Settings | Privacy &amp; Security | Passwords | Saved Passwords button&gt;. You will find at least two entries, one for the IMAP server, one for SMTP. </p><p>- Check for saved cookies. They can be seen in &lt;Settings | Privacy &amp; Security | Web Content | Show Cookies button&gt;. There may not be any there, but if there are, delete them. </p><p>Now restart Thunderbird. When it checks for mail and when you send mail, you will be prompted for your password. </p><p>This usually works, but not always. Please report back with your results. </p>",rednoise,false,0,0
35
1812447,1577059,2026-04-18 20:50:13 -0700,2026-04-18 20:50:13 -0700,"<p>Thanks, Lin. I just followed your directions (above) exactly. Unfortunately, I still have the same error. Of course, I entered the same password, which is still correct for online login, correctly. </p><p>Any other suggestions? Thank you. </p>",Ferrell516,false,0,0
46
1812517,1577059,2026-04-19 12:09:10 -0700,2026-04-19 12:09:10 -0700,"<p>Earlier this Sunday morning, Thunderbird began receiving Comcast emails again as usual. Practically, I did nothing to resolve the problem. Thus, whatever happened fixed itself. Ain't modern software wonderfully aggravating? </p>",Ferrell516,false,1,0

0 commit comments

Comments
 (0)