Latest Thunderbird desktop questions: Sun Apr 19 16:33:39 UTC 2026

Automated · Automated · commit a795c0be63a4 · 2026-04-19T16:33:39.000Z
diff --git a/.answer_poll_count.txt b/.answer_poll_count.txt
@@ -1 +1 @@
-45266
+45267
diff --git a/2026/2026-04-17-2026-04-17-thunderbird-answers-for-questions-desktop.csv b/2026/2026-04-17-2026-04-17-thunderbird-answers-for-questions-desktop.csv
@@ -45,5 +45,6 @@ id,question_id,created,updated,content,creator,is_spam,num_helpful,num_unhelpful
 1812430,1576874,2026-04-18 18:28:55 -0700,2026-04-18 18:28:55 -0700,"<p>Does ""exit"" Thunderbird mean ""close"" it, or just go to my Firefox screen (i.e., leave TBird).  Either way, should I open the trash file in Notepad before exiting or leaving TBird?  With Thunderbird active, I was able to open the trash file with Notepad, and found the X-Mozilla.Status 0009.  But then I chickened out of continuing because I was not sure of the TBird close or exit.  Also, even though I moved all 6 emails currently in trash to another folder, the KBs stayed the same. </p>",judiths,false,0,0
 1812431,1576874,2026-04-18 18:37:36 -0700,2026-04-18 18:37:36 -0700,<p>I prefer to exit out of thunderbird because it also has the folder open. Exiting it ensures the file is available 100% for you. </p>,davidsk,false,0,0
 1812434,1576874,2026-04-18 19:06:37 -0700,2026-04-18 19:06:37 -0700,<p>OK.  It will be a few hours before I can make the attempt.  I'll give you a status report after I do it. </p>,judiths,false,0,0
+1812520,1576874,2026-04-19 14:11:00 -0700,2026-04-19 14:11:00 -0700,"<p>It's like magic.  Some emails re-appeared in the JudithS trash file, even though I tried to save the file to Local Folders.  Also, a TXT file with the same emails also appeared.  I don't think all of the deleted emails appeared, so I guess they are really lost.  Thank you very much for your patience and assistance. </p>",judiths,false,0,0
+1812521,1576874,2026-04-19 14:40:18 -0700,2026-04-19 14:40:18 -0700,<p>You are very welcome. I enjoyed assisting you. :) </p>,davidsk,false,0,0
 1812278,1576876,2026-04-17 16:36:26 -0700,2026-04-17 16:36:26 -0700,"<p>It's not clear to me from your description whether you use Thunderbird to interface with your Yahoo mail account, or if you have a separate app for Yahoo, or you use Yahoo web mail. </p><p>Yahoo is correct, the ""new mail"" sound for Thunderbird is local to your computer. Out of the box, Thunderbird will use the default system sound, which might clash with a separate program trying to use that sound at the same time. You can configure Thunderbird to use a different sound. See &lt;Settings | General | Incoming | Play a sound | Use the following sound file...&gt;. </p><p>A Yahoo app or web page would have it's own sound or might use the default system sound, which can also be changed in the operating system settings. </p>",rednoise,false,0,0
-1812297,1576898,2026-04-17 18:13:47 -0700,2026-04-17 18:13:47 -0700,"<blockquote> I cannot find the question I posted. </blockquote> <p>See <a href=""https://support.mozilla.org/en-US/questions/1575437"" rel=""nofollow"">https://support.mozilla.org/en-US/questions/1575437</a> </p>",christ1,false,0,0
diff --git a/2026/2026-04-17-2026-04-17-thunderbird-creator-answers-desktop-all-locales.csv b/2026/2026-04-17-2026-04-17-thunderbird-creator-answers-desktop-all-locales.csv
@@ -17,7 +17,7 @@ id,created,updated,locale,product,title,is_solved,solution,solved_by,is_spam,las
 1576851,2026-04-17 10:40:12 -0700,2026-04-17 18:33:02 -0700,en-US,thunderbird,password with two @@ sign down not works,false,,,false,1812300,1812256;1812287;1812292;1812293;1812296;1812300;,passwords-and-sign-in,windows-11;thunderbird;passwords-and-sign-in;,jens.borghardt,<p>use version 149.0.2 passwort like 19@sEEs@60 with an gmx accounts does not works </p><p><br> i have tested on different machines </p>,jens.borghardt;davidsk;christ1;,false,false,false,;useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:140.0) Gecko/20100101 Firefox/140.0;tb_version:149.0.2;os:Windows 11,6,1,1,,,
 1576852,2026-04-17 10:43:59 -0700,2026-04-17 16:27:33 -0700,es,thunderbird,PROBLEMA CORREO ELECTRÓNICO,false,,,false,1812276,1812276;,send-and-receive-email,windows-10;thunderbird;send-and-receive-email;,jiroasesores,"<p>BUENOS DÍAS. TENEMOS UN PROBLEMA CON EL CORREO QUE SE MANDA A UN CLIENTE EN CONCRETO, NO LE LLEGA NUESTRO CORREO NI TAMPOCO SE REGISTRA EL CORREO ENVIADO EN SU SERVIDOR. COMO PODEMOS SOLUCIONARLO?. GRACIAS UN SALUDO PILAR </p>",jiroasesores;pcp04;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36;tb_version:140.9.1esr;os:Windows 10;kb_visits_prior:[""/es/kb/thunderbird-and-exchange""]",1,0,0,,,
 1576853,2026-04-17 10:44:58 -0700,2026-04-17 11:06:40 -0700,it,thunderbird,problematica a seguito eleiminazione account,false,,,false,1812218,1812218;,account-management,windows-10;thunderbird;account-management;needsinfo;,certificazionicsp,"<p>Buongiorno, ho provveduto ad eliminare un account gmail da thunderbird e da quando l'ho cancellata continua ad apparire questa schermata? come posso fare per eliminarla </p>",certificazionicsp;@next;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36;tb_version:140.9.1esr;os:Windows 10",1,0,0,,,
-1576874,2026-04-17 13:23:03 -0700,2026-04-18 19:06:37 -0700,en-US,thunderbird,Is there any way to restore emails deleted from trash,true,1812427,davidsk,false,1812434,1812254;1812255;1812258;1812266;1812279;1812280;1812285;1812290;1812299;1812306;1812316;1812372;1812404;1812407;1812409;1812411;1812425;1812427;1812430;1812431;1812434;,email-and-messaging,windows-11;thunderbird;email-and-messaging;,judiths,"<p>All emails in my trash folder disappeared.  I do not know if this is due to something I did, or some other reason.  Is there any way to restore the deleted emails? </p>",judiths;davidsk;,false,false,false,;solver_id:7562289;useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:149.0.2;os:Windows 11,21,0,0,,,
+1576874,2026-04-17 13:23:03 -0700,2026-04-19 14:40:18 -0700,en-US,thunderbird,Is there any way to restore emails deleted from trash,true,1812427,davidsk,false,1812521,1812254;1812255;1812258;1812266;1812279;1812280;1812285;1812290;1812299;1812306;1812316;1812372;1812404;1812407;1812409;1812411;1812425;1812427;1812430;1812431;1812434;1812520;1812521;,email-and-messaging,windows-11;thunderbird;email-and-messaging;,judiths,"<p>All emails in my trash folder disappeared.  I do not know if this is due to something I did, or some other reason.  Is there any way to restore the deleted emails? </p>",judiths;davidsk;,false,false,false,;solver_id:7562289;useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:149.0.2;os:Windows 11,23,0,0,,,
 1576876,2026-04-17 13:47:04 -0700,2026-04-17 16:36:26 -0700,en-US,thunderbird,use of vocal announcement  for new messages when using yahoo mail,false,,,false,1812278,1812278;,accessibility,windows-11;thunderbird;accessibility;,krhacker,"<p>some time ago I configured by thunderbird account to announce ""You have mail"" and it worked reliably until frontier moved email support to yahoo. Since then I get the ""you have mail"" announcement  for a low percentage of new mail messages received. I contacted yahoo mail support and they responded that this is a problem with thunderbird and has nothing to do with yahoo. I suspect it's a matter of which process ""sees"" the new message first - thunderbird of yahoo mail.  I've tried not having a yahoo mail window active, but that makes no difference. Most of the time now I get only a ""gong"" sound when a new mail message is received rather than ""You have mail"" voice notification. </p>",krhacker;rednoise;,false,false,false,";useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36;tb_version:140.9.0esr (64-bit;os:Windows 11",1,0,0,,,
 1576883,2026-04-17 14:21:46 -0700,2026-04-17 14:21:46 -0700,en-US,thunderbird,"Jag har köpt en ny dator men kan inte komma in på min e-post, hur kommer jag vidare",false,,,false,,"",passwords-and-sign-in,windows-11;thunderbird;passwords-and-sign-in;,kenth2,<p>I have bought a new computer. When I try to get my e-mails I cannot log in. I´m pretty sure it is the right password. Maybe You can help me? </p>,kenth2;,false,false,false,;useragent:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:149.0) Gecko/20100101 Firefox/149.0;tb_version:149.0.2;os:Windows 11,0,0,0,,,
 1576885,2026-04-17 14:59:41 -0700,2026-04-17 14:59:41 -0700,es,thunderbird,No salen los mail. Se quedan en la salida,false,,,true,,"",email-and-messaging,thunderbird;email-and-messaging;,garciamonti,"<p>Buenos días, </p><p>He instalado el programa para android en mi teléfono. Y lamentablemente los correos no salen. Se quedan en la carpeta de salida y nunca consiguen enviarse. </p><p>Sin embargo, en la campeta de entrada se recibe correctamente.  </p><p>Quisiera saber si he configurado ma mi correo, principalmente lo que se refiere a la carpeta de salida,  y por por lo tanto, no consigo que los correos puedan ser enviados </p><p>Saludos </p><p><a href=""mailto:garciamonti@telefonica.net"" rel=""nofollow"">garciamonti@telefonica.net</a> </p>",garciamonti;,false,false,false,";useragent:Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) SamsungBrowser/29.0 Chrome/136.0.0.0 Mobile Safari/537.36;tb_version:Version 18.0;os:Andeoi",0,0,0,,,
